Product Manager, Energy Efficiency Programs 1, 2, Senior

SRP•Tempe, AZ

6d•Hybrid

About The Position

The Product Manager is responsible for developing and managing a portfolio of energy efficiency products and programs from inception through sunset. The role involves understanding customer needs, assessing market trends and technical viability, preparing product and program designs, selecting third-party implementation partners, and managing ongoing performance to ensure customer needs and SRP objectives are met. The position oversees product and program lifecycles, including business strategies, performance objectives, outcome-based roadmaps, prioritization, execution, and support. It works with internal and external stakeholders to develop, launch, and continuously improve customer solutions, while managing financial, operational, risk, and business performance. The role may be filled at Associate, Journey, or Senior level based on relevant education and experience.

Requirements

Bachelor's degree relevant to the assignment is preferred.
Level I (Associate): In lieu of a degree, 4 years of relevant experience, or an equivalent combination of education and experience totaling 4 years, may be considered.
Level 2 (Journey): Minimum 2 years of relevant experience; in lieu of a degree, 6 years of relevant experience, or an equivalent combination of education and experience totaling 6 years, may be considered.
Level 3 (Senior): Minimum 5 years of relevant experience; in lieu of a degree, 9 years of relevant experience, or an equivalent combination of education and experience totaling 9 years, may be considered.
Strong customer focus and desire to deliver an exceptional customer experience.
Experience leading cross-functional teams that include in-house technical teams, product development, and marketing in an agile business development environment.
Strong technical background in sustainability, building science, energy management, and/or renewables.
Experience iterating toward product/market fit through customer and competitive market assessments, roadmap definition, program prioritization, project planning tools, and user experience feedback.
Strong written, verbal, and presentation skills for technical and non-technical audiences at all organizational levels.
All candidates must be legally authorized to work in the United States; SRP does not sponsor H1B visas, OPT, or other employment-related visas.
Employees must live and work in Arizona.

Nice To Haves

CEM (Certified Energy Manager), BPI Certified (Building Performance Institute), and/or BSP Certified (Building Science Principles).
Experience implementing clean energy programs, such as energy efficiency, demand-side management (DSM), electrification, or sustainability programs.

Responsibilities

Oversee product and program lifecycles from concept through sunset, including business strategies, performance objectives, and outcome-based roadmaps.
Participate in defining strategic vision, product roadmaps, prioritization, execution, and support for customer solutions.
Assess competitive markets and drivers influencing customers, trade allies, and other market participants.
Prepare product and program plans and designs in line with customer and market needs and SRP requirements.
Identify and secure third-party partners and program implementors, and manage their performance.
Align product and program work with SRP corporate strategies and priorities, supporting continuous improvement and workflows across teams.
Manage financial, risk, operational, and business performance of products and programs.
Identify customer and business requirements and develop solutions with internal and third-party partners, including rapid piloting and launches.
Define, develop, and launch customer programs and products; collaborate with cross-functional teams on qualified concepts and handoffs for internal development.
Partner with marketing, IT, customer service, and external implementers to prepare for product launches.
Develop business models and business cases to evaluate product opportunities.
Facilitate consensus among internal and external stakeholders around product offering objectives.
Lead customer collaboration throughout all stages of work and ensure customer needs are met.
Identify new opportunities and optimize existing solutions and offerings.
Use strategic business judgment and product or program data analytics to improve performance and delivery.

Benefits

Pension plan at no cost to the employee.
401(k) plan with employer matching.
Medical, vision, dental, and life insurance available from the first day.
Over 200 hours of PTO, including vacation days, holidays, floating holidays, and sick leave.
Parental leave of up to 4 weeks and adoption assistance.
Wellness programs, including access to a recreation and fitness facility.
Short- and long-term disability plans.
Tuition assistance for undergraduate and graduate programs.
10 Employee Resource Groups for career development, community service, and networking.
Competitive pay and performance incentives.