Product Manager, Energy Efficiency Programs 1, 2, Senior

SRP•Tempe, AZ

10d•Hybrid

About The Position

The Product Manager is responsible for developing and managing a portfolio of products and programs from inception through sunset. The role involves understanding customer needs, assessing market trends and technical viability, preparing product and program designs, identifying and selecting third-party partners, and managing ongoing delivery to ensure customer needs and SRP objectives are met. The position oversees product and program lifecycle strategy, roadmaps, prioritization, design, implementation, and performance. It works with internal and external stakeholders to develop customer solutions, launch programs, support continuous improvement, and evaluate opportunities using business models, business cases, and data analytics. The role may be filled at Associate, Journey, or Senior level based on relevant education, experience, or a combination of both. SRP offers a hybrid workplace. Employees whose roles can be performed remotely and who have sufficient technical capability may telework up to three days per week, but employees must live and work in Arizona. A bachelor's degree relevant to the assignment is preferred. CEM, BPI, and/or BSP certification is also preferred.

Requirements

A bachelor's degree relevant to the assignment is preferred.
Level I (Associate): In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
Level 2 (Journey): At least 2 years of relevant experience; in lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
Level 3 (Senior): At least 5 years of relevant experience; in lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.
Strong customer focus and a desire to drive an exceptional customer experience.
Experience leading cross-functional teams that include in-house technical teams, product development, and marketing in an agile business development environment.
Strong technical background in sustainability, building science, energy management, and/or renewables.
Experience iterating toward product/market fit through customer and competitive market assessments, roadmap definition, program prioritization, project planning tools, and user experience feedback.
Strong written, verbal, and presentation skills for technical and non-technical audiences at all levels of the organization.
All candidates must be legally authorized to work in the United States.
Employees must live and work in Arizona.

Nice To Haves

CEM (Certified Energy Manager), BPI (Building Performance Institute), and/or BSP (Building Science Principles) certification.
Experience implementing clean energy programs, such as energy efficiency, demand-side management (DSM), electrification, or sustainability programs.

Responsibilities

Oversee the product and program lifecycle from concept through sunset, including business strategies, performance objectives, and outcome-based roadmaps.
Participate in defining strategic vision, product roadmaps, prioritization, execution, and support for customer solutions.
Assess competitive markets and the drivers that motivate customers, trade allies, and other market actors to participate in SRP products and programs.
Prepare product and program plans; design products, programs, and processes; and conduct analyses based on customer and market needs and SRP requirements.
Identify and secure third-party partners and program implementers, and manage their performance to deliver intended results.
Align work with SRP corporate strategies and priorities and support continuous improvement and workflows across teams.
Manage product and program financial, risk, operational, and business performance.
Identify customer and business requirements and needs, formulate solutions, and work with internal and third-party partners on rapid pilots and launches.
Define, develop, and launch customer programs and products.
Collaborate with cross-functional teams on qualified concepts and prepare for product launches with teams such as marketing, IT, customer service, and external implementers.
Develop business models and business cases to evaluate product opportunities.
Facilitate collaboration among internal and external stakeholders to build consensus around shared objectives for product offerings.
Lead customer collaboration throughout all stages of work and ensure customer needs are met.
Identify new opportunities and optimize existing solutions and product offerings.
Use strategic business acumen and product and program data analytics to improve performance and delivery.

Benefits

Pension plan at no cost to the employee.
401(k) plan with employer matching.
Medical, vision, dental, and life insurance available from the first day.
Over 200 hours of PTO, including vacation days, holidays, floating holidays, and sick leave.
Parental leave of up to 4 weeks and adoption assistance.
Wellness programs, including access to a recreation and fitness facility.
Short- and long-term disability plans.
Tuition assistance for undergraduate and graduate programs.
10 Employee Resource Groups for career development, community service, and networking.
Competitive pay and performance incentives.