Product Manager
About The Position
Lance (YC W26) develops autonomous AI agents that handle calls, close sales, and manage operations, enabling your team to focus on providing excellent guest experiences. Trusted by leading hotel groups across the U.S., Lance supports 50+ hotels with brands like Marriott, Hilton, and Hyatt. Using advanced Computer Use Agent technology, Lance agents integrate seamlessly with existing hotel software to make real-time decisions and efficiently manage complex tasks. This is a full-time, on-site position based in San Francisco, CA, for a Product Manager at Lance. The Product Manager will oversee the roadmap and lifecycle of assigned products, collaborating with cross-functional teams to define requirements, prioritize features, and deliver innovative solutions. Responsibilities include conducting market research, gathering customer feedback, managing development cycles, and evaluating product performance. The role demands proactive leadership, effective communication, and a commitment to delivering exceptional tools that drive client success.
Requirements
- Product Management skills, including roadmapping, backlog prioritization, and product lifecycle management
- Market Research and User Research skills to understand customer needs and industry trends
- Strong Communication and Collaboration abilities to work effectively with engineering, design, and business teams
- Analytical Thinking and Problem-Solving skills to identify opportunities for improvement and create efficient solutions
- Strong organizational and time management skills with the ability to handle multiple projects simultaneously
Nice To Haves
- Experience in SaaS, AI technology, or hospitality software is a plus
Responsibilities
- Oversee the roadmap and lifecycle of assigned products
- Collaborate with cross-functional teams to define requirements, prioritize features, and deliver innovative solutions
- Conduct market research
- Gather customer feedback
- Manage development cycles
- Evaluate product performance
Benefits
- Monthly Health and Wellness Stipend
- Complimentary In Office Meals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
