Product Manager

Teton Ridge•Fort Worth, TX

35d•$85,000 - $140,000•Remote

About The Position

The Product Manager serves as the operational backbone of the Product organization, owning execution across gaming while supporting the broader Cowboy+ product portfolio. This role combines product management, product operations, launch management, vendor coordination, and cross-functional execution to ensure products are delivered successfully and continue to scale. In this role, you will own core productization across multiple products. Success requires strong product-market judgment, operational excellence, and the ability to sustain a successful product roadmap against company and business goals. This individual owns operational execution for fantasy gaming, free-to-play games, promotions, app merchandising, release readiness, and content programming. They are responsible for turning strategy into execution while ensuring every game, promotion, and app experience launches on time and performs at a high standard. This individual will own critical operational functions such as hosting product readiness, QA for new feature launches, plan disaster recovery, create/manage SLA for customer and internal escalation, own JIRA for Product organization and collaborate with the VP, Product to set product roadmap. They will be expected to engage with multiple stakeholders across the business to promote product vision and ensure alignment. This role will report to the VP, Product and Gaming Operations will report into this role.

Requirements

4+ years in Product Management, Product Operations, Digital Operations, or Gaming Operations
Experience supporting consumer-facing digital products
Experience coordinating cross-functional product launches
Strong organizational and project management skills
Comfortable working in fast-paced live-event environments
Experience with CMS platforms and digital merchandising
Experience with analytics tools such as GA4, Looker, or similar
Excellent communication and stakeholder management skills

Nice To Haves

Fantasy sports or gaming experience
Streaming/media experience
Mobile app experience
Marketing or product marketing experience
Experience working with engineering and Agile product teams

Responsibilities

Own the design, development, and long-term operationalization of the gaming product
Gaming roadmap ownership (with VP approval) based on company goals, business objectives and product performance
Create operational workflows, documentation, and standard operating procedures
Establish and enforce standards for operation, customer service, SLA, vendor management, external gaming initiatives outside of O&O products.
Track business performance and identify opportunities for optimization.
Serve as the operational command center during major rodeos and events.
Coordinate launches across Product, Engineering, Marketing, Legal, and Customer Service.
Collaborate with VP, Product to influence SVOD productization and future roadmap
Define intersection of Gaming and SVOD
Own gamification inside SVOD
Overlap with content and programming to ensure app programming remains high priority across the business. Retrofit new tools, training and otherwise to support content relevance, push alert strategy, short form storytelling, vertical integrations, etc.
Co-coordinate launches across Product, Engineering, Marketing, Legal, and Customer Service.
Maintain JIRA intake process and organize ticketing & project documentation
Drive cross-functional accountability to ensure initiatives are delivered on time, within scope, and aligned with company objectives.
Serve as the primary point of coordination during major events, including rodeos, shows, and seasonal content launches, ensuring all operational teams are aligned and prepared.
Partner with the VP & General Manager to translate strategic priorities into actionable execution plans and continuously improve operational efficiency across both product lines.