Product Manager

Alivo•South Portland, ME

8d•Remote

About The Position

We are looking for a highly driven, analytical, and customer-focused Product Manager to help shape the future of Alivo's platform. This role is responsible for defining product priorities, managing the roadmap, and translating customer needs into product experiences that drive measurable business outcomes. You will work directly with the founder, customers, and engineering team to identify opportunities, prioritize initiatives, and ensure the team is building the right things at the right time. This role is critical to our success. You will serve as the bridge between customers, business strategy, and product execution—helping transform customer feedback, usage data, and market opportunities into products that drive growth and differentiation. If you thrive in fast-paced environments, enjoy solving complex problems, and are excited about building AI-powered products, this role is for you.

Requirements

3+ years of product management experience shipping software products
Experience writing product requirements, specifications, and user stories
Strong analytical skills with the ability to turn data into actionable insights
Experience working closely with engineering teams throughout the product development lifecycle
Experience taking products from 0-to-1 and through early-stage growth
Experience with product analytics tools such as Sentry, Metabase, or similar platforms
Experience writing SQL and analyzing product usage data
Familiarity with tools such as Linear, Jira, or similar product management platforms
Experience with AI, LLMs, or AI-powered software products
Experience with CRM, sales, marketing, or customer communication platforms
Experience working with founders, engineering, and leadership stakeholders
Eligible to work in the United States
Resides in the United States
Customer-obsessed and deeply curious about user behavior
Data-driven but capable of making decisions in imperfect conditions
A strong communicator who can align stakeholders around priorities
Comfortable balancing strategic thinking with hands-on execution
Highly organized with strong ownership mentality
Low-ego, collaborative, and focused on outcomes

Nice To Haves

Experience in home services industries (roofing, siding, windows, etc.)
Bachelor's or Master's degree in any field

Responsibilities

Own the product roadmap and prioritization process in partnership with the founder
Evaluate opportunities, customer requests, and strategic initiatives to determine what gets built and why
Balance short-term customer needs with long-term product vision
Make difficult prioritization decisions and communicate tradeoffs clearly across the organization
Turn customer needs, business objectives, and product vision into clearly defined requirements
Create detailed product specifications and acceptance criteria that enable efficient execution
Work closely with Engineering and QA to ensure features are delivered successfully
Manage scope, sequencing, and release planning across multiple initiatives
Conduct customer interviews and gather feedback to understand needs, pain points, and opportunities
Develop a deep understanding of how customers use the product and where they derive value
Stay informed on market trends, competitive products, and emerging technologies
Bring evidence and customer insights into product decisions and prioritization discussions
Analyze product usage data to understand adoption, engagement, and customer behavior
Build reporting and dashboards that provide visibility into product performance
Identify areas where customers are getting stuck, underutilizing features, or experiencing friction
Use quantitative and qualitative insights to inform roadmap decisions and product improvements
Help define the strategy and experience for AI-powered functionality throughout the platform
Reason through AI-specific challenges including quality, reliability, evaluation, and user experience
Work with Engineering to define success metrics and evaluation frameworks for AI-driven features
Help ensure AI capabilities deliver meaningful value to customers
Partner closely with Engineering, QA, Customer Success, Sales, and Leadership
Align product decisions with customer needs, business objectives, and technical realities
Communicate priorities, progress, and outcomes across the organization
Help create a culture of customer-centric product development