Product Manager, Consumer Industries, Industry AI

SAP IT Business Systeme•Palo Alto, CA

4h•$198,200 - $420,000

About The Position

As a Product Manager for Industry AI in Consumer Industries, you will define and drive AI use cases with customers across Retail, Consumer Products, and Wholesale Distribution. You will translate market needs and customer pain points into product priorities, partnering with engineering, design, and data science to deliver intuitive, scalable, AI-powered capabilities. You will work with SAP's Industry Business Unit, Customer Industry Solutions, Sales, and Pre-Sales teams to support AI use case development. This includes conducting scoping workshops, design assessments, feasibility assessments, and other project tasks, turning use case ideas into functional assistants and agents. You will align project deliverables with the longer-term roadmap, validate concepts through rapid experimentation, and ensure products and projects deliver measurable business outcomes. This role calls for strong product judgment, communication and customer-facing skills, comfort with complex commercial domains, and the ability to bring clarity to ambiguity. You will help shape product management practice across your area, co-own strategy, and enable teams to execute through influence and strong relationships. The position is location agnostic within the United States.

Requirements

5+ years of product management experience delivering SaaS or data-driven products.
Deep knowledge of retail and/or consumer products business processes, such as merchandising, trade promotion planning, supply chain, store execution, retail execution, or order to cash.
Proven experience taking products from discovery to launch.
Experience leading customer and design workshops and presenting recommendations.
Essential experience with agentic AI, including day-to-day practice, AI adoption capability, AI quality assurance, context engineering, and AI-assisted automation and prototyping.
Ability to define and communicate product and project priorities across a diverse team.
Strong go-to-market partnership skills, aligning product strategy with sales and customer success.
Strong product leadership and communication skills, with the ability to guide teams through ambiguity.
Comfort shaping new products from the ground up and collaborating across engineering, design, and go-to-market teams.

Responsibilities

Define and drive AI use cases with customers across Retail, Consumer Products, and Wholesale Distribution.
Translate market needs and customer pain points into clear product priorities.
Partner with engineering, design, and data science to deliver intuitive, scalable, AI-powered capabilities.
Collaborate with SAP's Industry Business Unit, Customer Industry Solutions, Sales, and Pre-Sales teams.
Support AI use case development through scoping workshops, design assessments, feasibility assessments, and related project tasks.
Turn use case ideas into functional assistants and agents.
Align project deliverables with the longer-term product roadmap.
Validate concepts through rapid experimentation.
Ensure products and projects deliver measurable business outcomes.
Shape product management practices and co-own strategy across the area.
Use competitive analysis, market research, product lifecycle management, roadmaps, the software development life cycle, and data-driven decision-making.
Ensure AI output quality, use agentic AI in day-to-day work, and build AI adoption capabilities.