Product Manager

InterSystems•Boston, MA

5d•$129,000 - $183,000•Onsite

About The Position

InterSystems HealthShare is seeking strong product leaders to help create the next generation of solutions for critical health and healthcare issues. HealthShare is a premier health interoperability and innovation platform that provides unique solutions for today’s widely distributed healthcare environment. It combines and unifies data from thousands of sources, including major electronic health records, social determinants, claims processors, public health, IoT devices, and patient self-care measures, onto a flexible and powerful data platform. The platform transforms, summarizes, analyzes, and communicates this information to address key clinical, strategic, and operational problems. HealthShare offers a variety of clinical and operational solutions to a growing list of customers in the US and internationally, including providers, public health systems, state and national health organizations, health information exchanges, and development partners. The HealthShare team is looking for an experienced Product Manager to define and drive the strategy for artificial intelligence across the HealthShare product suite. This role will own the AI vision and roadmap for the platform, identifying where generative AI, machine learning, and intelligent automation can deliver the greatest value across clinical and operational solutions. The Product Manager will work with product, engineering, and go-to-market teams to bring these capabilities to customers safely and responsibly. This position combines portfolio-level strategy with hands-on product ownership, including backlog management and close collaboration with development teams.

Requirements

5-10 years of product management experience, including demonstrated experience delivering AI or machine learning-enabled products
Experience defining product strategy across a portfolio or platform, in industry or with a healthcare organization
Demonstrated success in helping envision, design and bring products to completion
Experience working with customers or stakeholders to understand and refine product needs at all stages of product development
Working knowledge of modern AI technologies and practices, such as large language models, prompt engineering, retrieval-augmented generation, model evaluation, and MLOps
Experience with healthcare operations, information technology applications, data integration and interoperability, and analytics
Familiarity with the considerations involved in deploying AI in regulated, safety-critical healthcare environments, including data privacy, governance, and auditability
Excellent written and verbal communication skills
Experience presenting to both technical and business-oriented audiences
Ability to work successfully in both team and individual settings, with limited supervision
BS in health, technical, or business area or comparable experience required

Nice To Haves

Experience with one or more of the following healthcare standards/technologies is an advantage: HL7 V2, CDA, FHIR, X12, IHE XDS, XCA, XDR, OMOP, OpenEHR

Responsibilities

Define and champion the AI strategy and roadmap for the HealthShare product suite, ensuring a coherent approach to AI capabilities across products and solutions
Identify, evaluate, and prioritize opportunities to apply generative AI, machine learning, and intelligent automation to clinical, strategic, and operational problems faced by our customers
Act as product owner for AI-related development work, managing the backlog and working with software development, implementation, testing, support and sales to bring new AI features and products to successful release
Communicate with current and potential customers on a regular basis to understand their processes, needs, and appetite for AI-enabled workflows — translating these into product requirements and helping customers realize value from AI capabilities
Represent the “voice of the customer” internally in guiding the design of AI features, with particular attention to clinical safety, trust, transparency, and usability
Collaborate with colleagues across the Product Management team to ensure AI capabilities integrate cohesively with the broader HealthShare product strategy and roadmap
Serve as an internal subject matter expert on AI in healthcare, including large language models, retrieval techniques, model evaluation, and responsible AI practices
Understand and advise internal and external audiences on relevant industry and regulatory trends affecting AI in healthcare, including evolving frameworks such as the EU AI Act and related guidance
Establish and monitor measures of AI feature quality, safety, adoption, and impact, and participate in studies of the impact of HealthShare AI solutions on quality, safety, and efficiency
Participate in the professional community, including attendance at national and international conferences