Product Manager

USA TODAY Co.

1d • Remote

About The Position

USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.com
We are seeking a Product Manager for our Integration team to lead the seamless implementation, configuration, and ongoing support of various existing and new application integrations. This role is essential in driving successful integration efforts through client-focused solutioning, enabling technical configurations, and providing client support for Integration products. This role will play a critical part in strategic planning, stakeholder management, and addressing technical challenges proactively.

Requirements

• 5+ years of experience in technical consulting, product management, or related field.
• A bachelor's degree in computer science, engineering, or related field is preferred.
• Experience with APIs, data mapping, and system configuration.
• Excellent communication and client-facing skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Applicants must be authorized to work in the applicable location.

Nice To Haves

• Strong understanding of CRM systems is a plus (e.g., Salesforce, HubSpot, Dynamics, Zoho, etc.).
• Experience with tools such as Jira, Confluence, HubSpot, Salesforce, Postman, or similar systems is a plus.

Responsibilities

• Managing the integration lifecycle, from planning and development to launch and ongoing maintenance.
• Ensuring a smooth and intuitive user experience for integrated products or features.
• Defining and tracking key performance indicators (KPIs) to measure the success of integrations.
• Ensuring that sales, marketing, and support teams are equipped to effectively communicate and support the integrated product.
• Partner with Sales to provide pre-sales technical expertise and integration solutioning.
• Develop and present detailed support materials outlining integration options and benefits.
• Assist in onboarding new clients, ensuring a smooth configuration and setup process.
• Collaborating with various teams (engineering, design, marketing, sales) as well as our customers to gather and document integration requirements.
• Leverage deep product and technology knowledge to accommodate diverse system configurations (e.g., dispatch, open booking, lead sections).
• Ensure our solution integrates without disrupting client business processes.
• Overseeing API integrations, ensuring proper documentation, and troubleshooting issues.
• Validate technical configuration elements such as field mappings, data sync rules, credential requirements, and expected data flows under guidance from senior product and engineering partners.
• Ability to understand and validate technical configurations, including APIs, webhooks, field mappings, authentication, and data movement between systems.
• Collaborate with internal teams and clients to ensure successful data flow and system performance.

Benefits

• The annualized base salary for this role will range between $140,000 and $145,000.
• Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience.
• Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level