Sr Product Manager

Workday•Mason, OH

6d•Hybrid

About The Position

The Product Manager will be part of our Business Technology Go-To-Market (GTM) Digital Customer Experience (DCX) team, responsible for defining our technical product roadmap, designing digital customer experience, and developing customer-facing properties. The Product Manager will work together with business stakeholders and Business Technology development teams to drive customer journey and digital engagement projects aimed at providing our customers a cohesive, personalized experiences across Workday properties.

Requirements

8+ years experience in product management, defining, launching, and iterating on impactful SaaS and/or cloud-based enterprise software products.
Bachelor’s degree in a relevant discipline such as Business, Computer Science, or a related discipline, or equivalent practical experience.

Nice To Haves

Proven ability to exert significant Business Influence across product teams and with stakeholders, driving alignment and support for product initiatives by [insert specific actions like presenting compelling business cases or building strategic alliances].
Strong skills in leading Cross-Team Collaboration, effectively working with and influencing [insert specific teams like Engineering, Design, and Marketing leadership] to define and deliver complex product features and strategies.
Proven ability to be a highly effective Customer Advocate, deeply understanding and representing customer needs in product strategy and decisions, and driving customer-centricity throughout the product lifecycle through [insert specific actions like leading customer advisory boards or synthesizing diverse feedback].
Deep understanding of Customer Empathy, proactively seeking and understanding customer pain points and translating them into impactful product solutions and improved user experiences by [insert specific advanced methods].
Solid skills in Data Analysis, using [insert specific advanced tools and techniques] to derive actionable insights for product strategy, prioritization, and measuring success, and effectively communicating data-driven recommendations to stakeholders.
Solid Decision Making skills in complex and strategic product-related matters, balancing user needs, business goals, and technical feasibility, and effectively communicating those decisions with clear rationale and considering long-term implications using [insert specific decision-making frameworks].
Strong Domain Knowledge of the relevant industry and market, with a deep understanding of [insert specific aspects like trends, competitive landscape, user behavior, and emerging technologies].
Proven ability to lead Research efforts to inform product strategy, identify opportunities, and understand user behavior, utilizing [insert specific advanced research methodologies and tools].
Strong skills in Stakeholder Management, effectively communicating with, influencing, and managing expectations of [insert specific stakeholder groups, including executive leadership].
Developing Strategic Thinking skills, contributing to and shaping the long-term vision and direction of the product portfolio and identifying potential strategic opportunities by [insert specific actions like market analysis or scenario planning].

Responsibilities

Collaborate with Workday’s business Product Owners, customers, partners, development teams including architecture, consultants, operations, and product teams to understand their desired business outcomes and priorities.
Work closely with product development teams through design, development, testing, release, and maintenance of the product to ensure its quality and successful delivery on-time.
Define the product vision, strategy and roadmap, including the underlying technical capabilities.
Drive solution design for each release based on user requirements, technical architecture, and business outcomes.
Guide the product teams towards high value OKRs.
Support education and adoption of platform features by internal development teams.
Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment.
Communicate and evangelize the product area among the Workday community and at Workday events.
Lead technical discussions with key internal and external stakeholders / customers.