Product Manager

Global Payment Holding Company•Oklahoma City, OK

13h

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Product Manager to join our ever-evolving Core Servicing Product Team and help shape the future of global commerce. In this role, you’ll own the strategy, evolution and delivery of merchant onboarding and servicing capabilities across the Canada market, creating experiences that help businesses get up and running faster while improving how they manage their payments journey. Working at the intersection of client needs, technology and business strategy, you’ll influence product direction, drive meaningful outcomes and unlock new opportunities for growth. You’ll partner with cross-functional teams across the organization to deliver customer-first solutions that strengthen client satisfaction, improve operational efficiency and support Global Payments’ mission of enabling commerce worldwide. As the business continues to expand, this role offers the opportunity to shape products across additional markets and make a lasting impact on the future of payments.

Requirements

6+ years of product management, product ownership or related experience delivering successful business or technology solutions in complex environments.
Demonstrated ability to define product strategy, manage roadmaps and prioritize initiatives that create measurable customer and business outcomes.
Experience gathering and translating customer insights into clear product requirements, customer-centric experiences and impactful product enhancements.
Strong stakeholder management and influencing skills, with a track record of building alignment across sales, operations, technology and leadership teams.
Analytical problem-solving capabilities combined with sound business judgment and a passion for delivering innovative, customer-first solutions.

Nice To Haves

Experience working within Financial Technology (FinTech) or payments organizations, particularly in merchant onboarding or servicing environments.
Background in Agile product development, software delivery or business analysis, including collaboration with development and architecture teams.
Experience supporting products across multiple markets or regions and navigating evolving customer, regulatory or business requirements.

Responsibilities

Shape the future of merchant onboarding and servicing experiences by defining and executing product strategies that improve client outcomes, accelerate adoption and deliver measurable business value.
Own and evolve the product roadmap to align market needs, customer insights and business priorities, ensuring investments drive growth, efficiency and competitive advantage.
Transform customer feedback into product innovation by identifying trends, uncovering opportunities and delivering enhancements that improve usability, satisfaction and long-term client success.
Influence cross-functional teams to deliver high-impact solutions that balance customer needs, operational effectiveness and strategic business objectives while maintaining a strong focus on quality and execution.
Drive product performance and continuous improvement through data-driven decision-making, backlog prioritization and outcome-focused delivery that advances both customer experience and business results.