Product Manager

WorkWhile•San Francisco, CA

2d•$145,000 - $180,000•Hybrid

About The Position

WorkWhile is seeking a Product Manager to join its rapidly growing team. This is a growth role where the specific area of ownership will depend on roadmap needs, potentially including a new worker pay card, a financial services program for hourly workers, or improving worker onboarding and activation. The role involves working directly with leadership and will evolve into owning a workstream end-to-end. This position is hybrid in San Francisco, requiring 3 days a week in the office for collaboration.

Requirements

2+ years of experience in a highly analytical, customer- or data-facing role (consulting, strategy, analytics, engineering, ops, or product) with a clear trajectory toward product ownership.
Ability to work from the San Francisco office 3 days a week.
Excellent written and verbal communication skills.
Strong organizational skills and follow-through across multiple concurrent threads.
Comfortable working directly with engineering, design, legal, and external partners.
AI-native approach with experience automating workflows and tasks.
Structured thinking to navigate ambiguous problems and create clear plans.
Sharp communication skills, including synthesizing complexity for executive action.
Execution-focused mindset with a drive to complete tasks.
Comfort with data analysis, including reading funnels and framing hypotheses.
Ability to learn quickly and adapt to new challenges, even without prior fintech or product background.
Comfort with ambiguity and the ability to define problems as they arise.

Nice To Haves

Fintech, banking, or compliance experience.

Responsibilities

Draft marketing and in-app collateral for new product experiences, including copy and launch messaging.
Translate complex mechanics (compliance, partner requirements, financial product rules) into clear support playbooks and SOPs.
Track cross-functional and partner threads to closure, identifying and flagging blockers.
Partner with product and data science to diagnose funnel issues in onboarding, W-2 enrollment, and activation, and translate findings into prioritized fixes.
Assist in scoping, launching, and tracking A/B tests to improve conversion.
Maintain the conversion dashboard and report on key metrics.
Lead discovery and scoping conversations with stakeholders.
Define and prioritize product features, distinguishing between one-offs and genuine product gaps.
Write product specifications, define success metrics, and manage delivery with engineering from kickoff to ship.
Align cross-functional stakeholders (GTM, Support, Ops) on product development and rationale.