Parts Catalog Experience Product Manager

Caterpillar•Chicago, IL

About The Position

If you are passionate about improving how customers understand and choose the right parts and want to shape how product information drives real business outcomes, this is the opportunity for you. Caterpillar is looking for an experienced Product Manager to own the Parts Catalog Experience across the eCommerce journey. This role sits at the center of how customers understand, compare, and select parts, directly impacting conversion, purchase accuracy, and customer confidence. You will be responsible for how product information is structured, presented, and delivered across the catalog, including how it flows from our Product Information Management (PIM) systems into downstream platforms, most critically parts.cat.com (PCC) as the primary customer-facing digital experience. Your focus is to ensure customers can clearly understand what they are looking at and confidently select the right part. This includes improving how parts are organized, differentiated, and made relevant across markets and use cases. You will work across multiple systems and teams and must be relentless in driving alignment and progress. Success in this role requires the ability to bring together stakeholders from engineering, product, data, and business teams to drive meaningful change and measurable outcomes in complex and dependent environments.

Requirements

Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
Experience owning eCommerce product or catalog-driven product experience with accountability for how customers find, understand, and select products
Experience in product management, eCommerce, or related digital roles
Proven ability to own a product area end-to-end and deliver measurable outcomes
Strong experience working with engineering teams in scrum/agile environments, including shaping backlogs to deliver meaningful customer outcomes
Experience working with product catalogs, product data, or content-driven systems
Ability to operate across multiple systems and understand data flow between them
Strong problem-solving and analytical skills
Excellent communication and stakeholder management skills
Proven ability to work independently and drive progress in complex environments
Experience helping customers choose the right product the first time
Experience working with PIM, eCommerce platforms, and data pipelines
Experience working in global or multi-market catalog environments
Proven ability to lead and coordinate complex, cross-team initiatives to completion
Ability to translate customer confusion into clear, actionable product improvements
Comfort operating in ambiguous environments with multiple dependencies

Responsibilities

Own the Parts & Catalog Experience roadmap, focused on helping customers clearly understand products and choose the right part
Improve how product information is organized, grouped, and differentiated so customers can quickly identify what is relevant to their need
Ensure product information flows reliably from PIM into parts.cat.com (PCC), with consistency and accuracy across systems
Translate customer confusion, data insights, and stakeholder input into clear, prioritized product improvements
Drive resolution of issues that impact purchase accuracy, decision speed, and customer confidence
Ensure catalog experiences support regional and multi-language needs, so customers see relevant and understandable information
Lead the end‑to‑end scrum process, setting a clear agenda for engineering and UX partners while driving alignment with stakeholders to drive progress