Product Catalog Merchandiser

Midwest CardsColumbus, OH
Onsite

About The Position

The Product Catalog Merchandiser owns how products come to life in our catalog — from creation and validation in NetSuite to the accuracy of every detail and image a customer sees. In a category where releases are frequent and product configurations are intricate, this role keeps our catalog fast, complete, and trustworthy. You'll also partner directly with our AI Development Lead to make the entire product-creation process smarter and more scalable, putting modern AI tools to work on real operational problems. This is a detail-obsessed, process-driven role for someone who knows the hobby and wants to build the system behind a best-in-class catalog.

Requirements

  • Extreme attention to detail. You notice the wrong pack count, a transposed release year, or a mismatched image instantly. Accuracy isn't a goal for you — it's a reflex.
  • A solution-oriented mindset with hands-on AI experience (Claude). You're comfortable using AI platforms like Claude to solve problems and improve how work gets done, and you bring a proactive, experimental approach to finding better processes.
  • Data analysis skills. You can work confidently with spreadsheets and data sets — spotting patterns and anomalies, reconciling sources, and using data to drive catalog quality and process improvements.
  • Knowledge of trading cards and their configurations. You understand sports cards and/or TCGs and how products are structured: sets, parallels, and inserts; cards per pack, packs per box, and boxes per case; hobby vs. retail vs. blaster, and the differences that matter to collectors.

Nice To Haves

  • Experience with NetSuite or a similar ERP, PIM, or e-commerce catalog system
  • Background in e-commerce, merchandising, or catalog/data operations
  • Basic product photography or photo-editing ability
  • Familiarity with all types of trading cards and how they are configured

Responsibilities

  • Product creation and validation in NetSuite. Own the end-to-end process of building new product records in NetSuite, validating each one against source data, and serving as the gatekeeper for what goes live. Set products up correctly the first time and on time for release dates.
  • Accuracy and completeness of product information. Ensure every product record is complete and correct — titles, descriptions, categories, pricing, identifiers (SKU/UPC), attributes, and configuration details. Audit existing listings, catch errors before customers do, and uphold consistent catalog standards across the assortment.
  • Visual assets for product pages. Assist with and coordinate product photography and image management so every product page has clean, accurate, on-brand visuals — correctly matched to the right product and meeting quality and format specs.
  • Process optimization with the AI Development Lead. Work directly with our AI Development Lead to streamline and automate the product-creation workflow. Pilot, test, and refine AI-assisted processes (including tools like Claude) for data entry, enrichment, and quality checks — improving speed without sacrificing accuracy.
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