Product Manager

Arca•New York, NY

9d•Onsite

About The Position

Arca is a technology-enabled wealth management firm rebuilding the wealth management business with AI. Its platform supports advisors by taking on lower-leverage work and maintaining a living understanding of clients’ financial situations. Arca began by acquiring firms managing over $1 billion in client assets and is now expanding its platform and client experience. The Product Manager will own product areas end to end across the advisor platform and the client-facing wealth experience. This hands-on role involves working with advisors, operators, clients, engineering, design, the founder, and the incoming Head of Product to identify needs, prioritize work, ship features, measure results, and iterate. The role also contributes to the product process and mentors newer product managers. The role is based in Arca’s Flatiron office in New York City and is fully in-office five days a week. The product areas include advisor and operations workflows, client-facing tools, and agent-first capabilities. The successful candidate will help define how autonomous agents work within regulated workflows, when advisors must approve actions, and how product performance is measured. Arca is scaling its platform across acquired firms and developing its first direct-to-consumer experience.

Requirements

Experience owning a product area end to end, including discovery, scoping, launch, and iteration, at a startup or high-growth company.
Ability to work within a roadmap and challenge it when evidence warrants a change.
Experience bringing technology to users who are not software-first, or working with regulated, operations-heavy workflows.
Hands-on experience shipping AI features and using AI extensively in day-to-day work.
Ability to form opinions about which tasks agents should perform independently and which should be handed to a human.
Comfort prototyping and communicating with engineers in technical terms.
Strong consumer product instincts, including attention to trust, simplicity, and product experience.
Willingness to work as an individual contributor who ships product while also mentoring others.
Ability to maintain a high quality bar when building products involving people’s money in a regulated industry.
Able to work collaboratively in a small, in-office team and give candid feedback in a kind, direct, low-ego manner.

Nice To Haves

B2B2C product experience.
Fintech, capital markets, or wealth management experience.

Responsibilities

Own product areas end to end across the advisor platform and client-facing wealth experience.
Work with advisors, operators, and clients to understand needs and translate them into clear priorities.
Partner with engineering and design to scope, ship, measure, and iterate on product features.
Develop advisor and operations workflows, including meeting preparation, follow-up, onboarding, and compliance processes.
Help define the client experience for viewing goals, portfolios, and financial information and engaging with advisors.
Work with engineers to define agent-first features, including agent autonomy, human approval, and trust in agent actions.
Write clear problem definitions and specifications, set priorities, scope work, and establish metrics to evaluate outcomes.
Help shape a lightweight product development process as the team grows.
Mentor newer product managers.
Identify which product capabilities generalize across acquired firms and which were specific to an individual firm.