Product Manager - Compass

Ubisoft•Montreal, QC

3h•Onsite

About The Position

The person in this role will work as part of the COMPASS team and will be responsible for a suite of products developed by the team, with the goals of gathering user requirements, providing support, and training users of these products.

Requirements

A college degree in a relevant field.
5 years of experience in a relevant field.
Demonstrate excellent customer service skills
Possess strong interpersonal and communication skills
Be able to speak effectively in front of an audience
Analytical mindset
Proficiency in problem-solving
Creativity and a spirit of innovation
Organizational and planning skills
Leadership skills
Persuasiveness
Ability to collaborate and provide guidance
Ability to motivate others
Ability to manage multiple projects simultaneously
Proficiency in English is required for effective communication with our global colleagues and partners who do not speak French.

Nice To Haves

Training, excellent knowledge, or certification in project management or approaches to process optimization and continuous improvement is a plus.
Knowledge of the video game industry is a plus
Knowledge of SCRUM/AGILE is a plus
Knowledge of video game production is a plus
Knowledge of software-as-a-service is a plus

Responsibilities

Translate the long-term vision of the team and the organization into clear directions and actionable product roadmaps for internal products.
Define, maintain, and communicate short- and medium-term product roadmaps, ensuring alignment with organizational priorities, team capacity, and the needs of internal users.
Take responsibility for the products under your purview, including their relevance, consistency, quality, and adoption.
Prioritize initiatives and features based on business value, user impact, and operational constraints.
Collaborate closely with engineering to make the necessary trade-offs between scope, quality, timelines, and delivered value.
Be responsible for the product structure (backlogs, epics, deliverables, planning cycles).
Define and enforce product practices and standards to ensure the consistency and quality of deliverables.
Ensure the clarity and quality of analyses, user requirements, and definitions.
Determine and maintain product quality standards, and ensure compliance with them throughout the product lifecycle.
Oversee the creation and updating of product documentation and reference materials.
Work closely with Product Specialists, Business Analysts, Team Leads, and engineering teams.
Actively contribute to the smooth functioning of the product team by providing support, expertise, and alignment.
Participate in the continuous improvement of work processes and the maturation of product practices.
Serve as the product point of contact for the relevant teams.
Develop and maintain strong relationships with internal users and key stakeholders, with a constant focus on satisfaction and usability.
Maintain a thorough understanding of internal users’ usage patterns, needs, and challenges.
Proactively monitor product usage, pain points, and support needs.
Participate in organizing and facilitating retrospectives and post-mortems to identify opportunities for improvement.
Define and implement an internal communication and adoption strategy for the products under your responsibility.
Ensure clear product positioning to facilitate understanding and adoption.
Develop and maintain training materials and conduct training sessions as needed.
Contribute to product advocacy among internal teams.
Perform any other related tasks pertaining to product management and performance.