Product Manager

Linedata • Boston, MA

11d • Onsite

About The Position

The Product Manager is responsible for day-to-day product needs for Capitalstream clients, including defect fixes, client change requests, small enhancements, production hot fixes, regulatory and compliance updates, and management of third-party licenses, certificates, software updates, and vendor relationships. This is a business-as-usual role focused on steady, high-quality delivery of changes to the existing product.

The Product Manager owns the BAU backlog and determines what is built next based on business judgment, stakeholder input, customer value, and overall business impact. The role works directly with banking clients, Customer Success, Engineering, and QA to translate incoming requests into clearly defined requirements and acceptance criteria, and is accountable for the business value delivered in each release.

The position is part of a supportive, fast-paced team of developers, QA testers, and product managers. The team uses current technologies and an incremental, agile approach to software delivery. The role is based in the Boston or Toronto office.

Requirements

• 3–5+ years of software product management or product ownership experience, including direct client interaction.
• 3+ years of experience in leasing, lending, and/or credit risk management, either directly in the industry or with an ISV serving the industry.
• Bachelor’s degree required.
• General knowledge of the software development lifecycle (SDLC), including development processes, technical constraints, dependencies, risks, and trade-offs.
• Working knowledge of Agile delivery and hands-on use of backlog tools such as Jira, including coordination of UAT, client sign-off, and post-release verification.
• Strong written and verbal communication skills.

Nice To Haves

• A degree in a Finance or Technology discipline is preferred.

Responsibilities

• Prioritize the BAU backlog of client change requests, enhancements, and defects based on business judgment, customer value, product direction, and overall business impact.
• Apply banking and lending domain knowledge to understand customer needs and identify changes that will provide the greatest client value.
• Define business requirements, acceptance criteria, expected outcomes, and business objectives for enhancements.
• Own intake, triage, and prioritization of client change requests and production hot fixes with the Customer Success team, and keep requesters informed of status and target release schedules.
• Coordinate and communicate with customers, internal departments, Engineering, QA, and other stakeholders from request through release.
• Work with Engineering to understand technical constraints, dependencies, risks, and trade-offs.
• Plan release content sprint by sprint; act as product authority in grooming, planning, and reviews; and produce release notes and updated product documentation.
• Manage product-related third-party licenses, certificates, and software updates, including tracking renewals and expiry dates, planning vendor version upgrades into release schedules, and maintaining relationships with third parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level