Product Manager - Supplemental Health

OneAmerica Financial•,

8d•$96,750 - $161,250•Remote

About The Position

The Product Manager supports the design, development, and growth of OneAmerica Financial’s Supplemental Health product portfolio. As product owner, this role formulates and implements product strategies and action plans and monitors product performance throughout the full product life cycle. The position assesses market conditions, competitive activity, customer insights, and unmet needs to identify opportunities for product and service enhancements, and translates insights into business, marketing, and product-development initiatives. The Product Manager partners with underwriting and actuarial teams to evaluate product performance and drive improvements, and serves as a liaison with Sales, Legal, Underwriting, Claims, and Operations to resolve product-related compliance, service, system, and claims issues. The role also maintains competitive analysis, supports product training and positioning, reviews marketing materials, and ensures procedures and systems are updated and relevant changes are communicated. The role champions new product development and enhancements, provides knowledge of the benefit technology ecosystem to prioritize integration opportunities, and leads product-development projects as Product Owner. The Product Manager collaborates across the product and employee benefits organization to define requirements for products, contracts, claims, online capabilities, and services, and develops go-to-market strategies with Sales, Account Management, Underwriting, Actuarial, and Marketing. The selected candidate is expected to work remotely and may be required to physically return to an office in California, Indiana, or Maine as business needs dictate or for team building and collaboration. The position offers an annual salary range of $96,750–$161,250 and eligibility for an annual incentive program.

Requirements

Bachelor’s degree.
At least 3–5 years of experience in the insurance industry, with domain experience in supplemental health.
Knowledge of and experience working with external partnerships.
Ability to influence cross-functional teams to achieve results in a dynamic, rapidly changing market.
Customer-focused approach and ability to manage relationships and expectations with Sales and internal and external stakeholders.
Strong project management and communication skills, with demonstrated success influencing and achieving results through others.
Ability to draft and produce clear supporting documents using tools such as PowerPoint and Excel.

Nice To Haves

MBA.
Knowledge of and experience working within the benefit technology ecosystem.

Responsibilities

Assess market factors, competitive conditions, customer and policyholder insights, and unmet needs to identify opportunities for differentiated product or service enhancements.
Translate consumer insights into actionable business, marketing, and product-development strategies and initiatives.
Execute programs and initiatives to improve satisfaction among key constituents.
Ensure appropriate product training and positioning are developed for internal and external teams.
Partner with underwriting and actuarial teams to evaluate product performance and identify product improvements.
Serve as the primary liaison with Sales, Legal, Underwriting, Claims, and Operations for assigned products, troubleshooting issues and working with partners on resolution.
Ensure organizational procedures and applicable systems are updated, and communicate changes to interested parties.
Conduct regular competitive analysis using customer feedback, field and broker input, industry contacts and surveys, and publicly available competitor information.
Provide subject matter expertise and oversight for messaging in marketing materials and materials posted on available platforms.
Champion and drive new product development and enhancements to existing products throughout the product life cycle.
Apply knowledge of the external benefit technology ecosystem to prioritize integration opportunities.
Act as Product Owner and lead product-development projects.
Collaborate across the product area and employee benefits organization to define requirements for products, contracts, claims, online capabilities, and service.
Define and drive go-to-market strategy with Sales, Account Management, Underwriting, Actuarial, and Marketing, including target markets and marketing strategy.