Product Manager, NetLoan
About The Position
As Product Manager for NetLoan at Netgain Solutions, you will guide delivery of a NetSuite-native loan management application from feature definition through release. You will own the full development cycle for specific features, from gathering requirements through QA testing, manage sprint plans, and work directly with a small development team. You will also represent the product to customers, sales, support, and implementation partners, working across internal teams to train others on new features and ensure a strong customer experience. This hybrid role is based in Netgain’s Denver or Lehi office. Netgain describes itself as a U.S.-based, high-growth company of accounting professionals that develops embedded SaaS ERP applications. The company emphasizes ownership, customer focus, long-term thinking, action, continuous improvement, and professional conduct.
Requirements
- At least 2 years of experience with lending or loan management software in product, implementation, consulting, or lending operations.
- At least 2 years of B2B SaaS product management experience, including roadmap ownership, requirements gathering, and working directly with developers.
- Working knowledge of the loan lifecycle, including origination, amortization, interest accrual, payment application, collections, and payoff.
- Ability to translate business needs into clear, testable development requirements.
- Comfort engaging with developers, support teams, implementation partners, and customer finance teams.
- Practical fluency using AI tools in daily work.
- Clear written and verbal communication, particularly in fast-paced contexts.
- Demonstrated ability to take ownership and drive product success.
Nice To Haves
- Experience with NetSuite as a user, administrator, or consultant.
- Accounting background; CPA or Master of Accountancy is a plus.
Responsibilities
- Run product discovery with lenders, prospects, and implementation teams to understand lending operations, assess NetLoan’s fit and gaps, and prioritize opportunities.
- Write specifications, user stories, and acceptance criteria for loan servicing, payment schedules, interest calculations, billing, collections, and accounting flows into NetSuite.
- Plan sprints with NetLoan developers, unblock work, and deliver features on time.
- Own acceptance testing for releases and verify calculations, schedules, and general ledger impacts before release to customers.
- Triage support, customer success, and implementation partner issues, manage bugs and enhancement requests, and follow up with customers.
- Participate in strategic or technically complex sales conversations to explain capabilities, assess prospect fit, and provide roadmap direction.
- Use AI tools in daily research, discovery synthesis, specification writing, and analysis while exercising judgment on lending and accounting correctness.
- Maintain accurate release notes, documentation, and in-app help, and enable sales, support, and partners on released features.
- Work across internal teams to train others on new features and support a positive customer experience.
Benefits
- Medical, dental, and vision coverage.
- Netgain contribution to a health savings account with the HSA-eligible plan.
- 401(k) retirement plan.
- Flexible time off and paid company holidays.
- Parental pay for new parents after six months of service.
- Fitness reimbursement.
- Monthly phone stipend.
- Lunches in the offices.
- Strong professionals who can help accelerate employee growth.
- Personalized success planning and cross-functional opportunities.
- Continuous career development, with internal promotions encouraged and celebrated.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
