Product Manager

NorthWinds Technology Solutions•Naperville, IL

19d•Remote

About The Position

As a Product Manager, you will have a strong background in the insurance industry, strong leadership and communication skills, product management, and a customer-centric mindset. Working and collaborating with others, your responsibilities will include defining desirable, viable, and sustainable solutions. Either working independently or with a team, a NorthWinds Product Manager will also have excellent communication, leadership, and problem-solving abilities, and be a forever learner. This role requires demonstrated mastery of listening, facilitating, researching, designing, influencing, and being a connector between groups.

Requirements

Bachelors Degree in Business Administration, Information Technology or related field or 4+ years equivalent related work experience
5+ years leadership experience in insurance setting, preferably including influencing insurance technology solutions
Knowledge of insurance products, processes, regulations, and market dynamics
Experience working in a team-oriented Agile driven scrum framework, collaborative environment
Proficient in data analysis, user research, wireframing, prototyping, and ideation
Excellent communication, facilitation, presentation, and interpersonal skills
Ability to work independently as well as collaboratively with diverse teams
Work well in team settings, but also on their own with minimal supervision; take charge in managing specific projects on occasion and ensure that analyses are completed correctly and in a timely manner.
Proven experience in overseeing the design, development and implementation of software and hardware solutions, or systems
Good organization skills
Ability to communicate ideas in both technical and user-friendly language
Proven analytical and creative problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Logical and efficient, with keen attention to detail
Strong customer service orientation
Experience working in a team-oriented, collaborative environment

Responsibilities

Understand customer needs deeply to ensure that NorthWinds solutions deliver maximum value over time
Effectively and proactively communicate product vision, strategy, plans and progress to internal and external stakeholders
Apply design thinking to NorthWinds solutions and our product life cycle
Facilitate workshops with multiple stakeholder groups for product planning
Continually collaborate and work with multiple departments to create and implement logical product plans that meet customer needs while being supportable and scalable
Act as the key authority and point of contact for product business strategy and business models
Define and validate product features that deliver value to customers and meet business objectives
Keep abreast of industry trends, best practices, regulations, and emerging technologies
Define and prioritize required features and confirm how features will be delivered, acting as the point of contact for product owners and teams
Establish and maintain strong relationships with product owners
Manage the program board and prioritize features based on customer feedback, data analysis, business impact, and strategic alignment
Lead events such as PI planning
Monitor and evaluate product performance and user feedback
Identify and resolve issues or risks that may affect the product delivery or quality
Continuously strive to meet business goals including driving adoption of new features
Other duties or projects as assigned