Product Manager (US-Based)

OpsFi•California City, CA

5h•Hybrid

About The Position

OpsFi is a growing, boutique accounting and advisory firm servicing high growth clients in the tech industry. This role is a hybrid position based in the United States. Our client is an InsurTech firm based in California in the United States leveraging modern software platforms, AI risk modelling, and state-of-the-art hardware engineering to provide next-generation insurance solutions for B2C and B2B customers in the United States. We are looking to recruit a Support Representative to join their offshore division, that will work exclusively for their Customer Support team (i.e. fully integrated into their team and workflows). You will work on a hybrid model with global teams. This is an exciting opportunity to collaborate across cross-border markets and work alongside a dynamic team building out cutting-edge products in the insurance and tech space. We are growing the structure in the United States, and the titles will evolve as the structure takes shape, so it is a great time to join the team. This opportunity would suit an individual who is looking to progress their career and develop their professional skills in an exciting new space.

Requirements

3-5 years of hands-on experience as a Product Owner, Technical BA, or Associate Product Manager in a modern software environment.
Strong experience with Agile/Scrum frameworks, backlog management tools (Jira, Confluence), and defining technical feature specifications.
Good grasp of web platform architecture, API integrations, and data-driven software tools. Ability to simplify complex business logic for technical teams.
Highly organised, decisive, and structured, with strong problem-solving skills and a bias for execution in a fast-moving environment.
Bachelor’s degree in Information Systems, Computer Science, Business Analysis, or equivalent practical experience.

Responsibilities

Maintain, refine, and prioritize the product backlog, ensuring user stories are clearly defined and ready for upcoming engineering sprints.
Translate high-level business requirements and feature ideas into detailed user stories, technical specs, and clear acceptance criteria.
Act as the primary bridge between executive leadership, engineering, QA, and operational teams to align delivery timelines with business goals.
Partner with QA to conduct User Acceptance Testing (UAT), ensuring delivered features meet all functional requirements before release.
Continuously evaluate platform features, API integrations, and internal tools to identify opportunities for workflow automation and improved user experience.