Sr Product Manager - Upstream Software, ION

Intuitive•Sunnyvale, CA

33d•$149,900 - $253,700•Onsite

About The Position

As a global leader in robotic-assisted surgery and minimally invasive care, Intuitive's technologies have transformed how care is delivered for millions of patients worldwide. The company is seeking a Sr. Product Manager - Upstream Software, ION to develop next-generation software product roadmaps, understand market landscapes, and drive product feature development. This role involves end-to-end ownership of software features, business analysis, and collaboration with engineering, business development, and regional teams for new technologies and global launches. The position requires a deep understanding of clinical spaces, competitive technologies, and customer needs to inform product strategy and ensure a unified user experience across global geographies.

Requirements

Ability to manage cross-functional projects, stakeholders, and teams; effectively resolves issues that impact multiple teams and departments, involving complex strategies and priorities.
Proven track record of leading strategic initiatives from concept through to completion.
Able to prioritize and smoothly manage multiple tasks, product lines, and product features
Relationship builder with proven ability to work across disparate parts of an organization to deliver results.
Can operate and drive results and set priorities with limited supervision.
Influences critical project trade-offs with clear communication, customer insight, and data
Self-starter with ability to take leadership in a fast-paced environment, with agility to pivot focus to meet evolving customer needs and shifting market dynamics.
Effectively communicates impact of critical requirements on commercial success and across organizational stakeholders
Excellent communication and presentation skills, including experience presenting to senior management and customers.
Demonstrated interest in healthcare, hospital operations, and finance
Ability to work in surgical labs and hospital patient care areas is required
Ability to travel up to 30%
A Bachelors (BS/BSE) in computer science, engineering, mathematics, or a related technical field strongly preferred
5 or more years of professional experience with at least 2 years of experience in medical device product management, program management, project management, product marketing, or a similar discipline
Product launch experience
Relevant experience in medical devices and/or engineering/technical organizations

Nice To Haves

Masters degree in life science, engineering, or business discipline preferred
Experience leading development of multiple software product lines as the single-point-of-contact in a regulated environment
Experience in one or more of the following areas preferred: medical software, capital equipment, medical devices, digital health, robotics, regulated product development

Responsibilities

Develop next generation software product roadmap across multiple product franchises in the Ion business units
Develop a deep knowledge of relevant clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders
Understand competitive, emerging, and complementary technology, and its impact on Intuitive’s endoluminal product lines
Conduct qualitative and quantitative market research. Execute customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap
Develop customer segmentation and marketing claims strategy for next generation product franchises
Drive cross-functional alignment on pre and post-launch product roadmap and data collection in pre-clinical and clinical settings
Partner with product franchise leads to develop and prioritize software product investigations, features, and product requirements for next generation software
Partner with UX and Clinical to prototype and assess prototype product solutions.
Evaluate critical program requirements and potential product impact
Own and scope the end-to-end software experience for users across next generation product franchises and global geographies to ensure a unified, consistent, and streamlined user experience
Drive desirability, feasibility, and viability assessments of next generation software product features to prioritize next generation product portfolio
Collect, organize, and leverage datasets to build business cases and drive business decisions for next generation software product lines
Identify high-leverage software innovations by customer desirability, business viability, and longer-term NPV methodologies
Partner with engineering and business development teams to assess new technologies, potential partnerships, and prioritize the new business development software pipeline
Collaborate with regional teams to ensure that product features and NextGen portfolio align with user needs across geographies