Product Manager

Kin Insurance•St. Petersburg, FL

14d•$98,000 - $135,000•Remote

About The Position

Help create the future of claims at a fast-growing insurtech. 3+ years PM experience required. Agile, data-driven, and high-impact from day one. Who We Are Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it hardest. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we're building products that are clear, fair, and help homeowners feel confident — so homeowners aren't left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2026) Inc. 5000 Fastest-Growing Private Companies Forbes' Fintech 50 (2023-2026) Great Places to Work Certified (2024-2026) Most importantly, we're building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we're building, visit kin.com and see how we work. The Opportunity We're looking for a Product Manager to reimagine the homeowners claims experience — one of the most consequential moments in a customer's relationship with Kin. When someone files a claim, they're often dealing with the worst day of their year. Our job is to make sure technology helps them get back to normal faster, and that the adjusters working on their behalf have the tools to do their best work. This role sits at the intersection of customer empathy and technical depth. You'll own adjuster technology and customer-facing technology — building a data-driven roadmap, partnering with a dedicated engineering team, and influencing a cross-functional group that includes design, user research, and claims operations. If you're energized by complex domains with real human stakes and you want to drive innovation in a space that's long overdue for it, this is the role for you.

Requirements

3+ years of software or technology product management experience, including ownership of a roadmap and end-to-end delivery with an engineering team
Experience working in agile environments at a startup or high-growth company, with the ability to move fast, adapt to shifting priorities, and drive clarity from ambiguity
Demonstrated ability to use data to drive decisions — including hands-on experience with BI or analytics tools such as Tableau, Looker, or Adobe Analytics
Experience conducting or closely collaborating on user research, and translating customer insights into product requirements and roadmap priorities
Track record of communicating complex product plans clearly — written and verbal — to both technical and non-technical audiences
6–8 years of total professional experience

Nice To Haves

Experience in insurance, insurtech, or claims operations
Design thinking, innovation methodology, or formal user research background
Experience with data tools such as Looker, Databricks, and Fullstory

Responsibilities

Define and own the claims technology product roadmap, balancing near-term feature delivery with longer-horizon whitespace innovation, in close partnership with the rest of the product team, stakeholders, and engineering
Lead discovery efforts — digging into data, conducting user research, and identifying the highest-impact problems facing adjusters and customers — then translate findings into prioritized product plans
Drive end-to-end delivery with your dedicated engineering team, from roadmap socialization and story writing through sizing, build, and launch
Own the rollout and adoption of new features, including stakeholder communications, training, and change management across claims operations
Define, track, and evangelize the KPIs that demonstrate product success, and use performance data to continuously sharpen your roadmap
Motivate and connect your development team to Kin's broader mission, ensuring daily work links to meaningful customer and business outcomes

Benefits

Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)
Company-paid life insurance and short-term disability
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Career mobility and internal growth opportunities across the organization
Professional development budgets for certifications, conferences, and learning available, subject to management approval