Product Manager

HEALTHSTREAM INC • Nashville, TN

1d • Hybrid

About The Position

HealthStream is a leader in healthcare workforce solutions, offering learning, clinical development, credentialing, and scheduling applications on a top healthcare platform. The company's mission is to streamline tasks, improve performance, engagement, and safety, fostering a thriving workplace and enhancing patient care. With over 30 years of commitment to innovation and growth, HealthStream provides a values-forward culture, mission-oriented work, and a diverse and inclusive environment. The Product Manager is responsible for the strategy, execution, and growth of one or more SaaS products. This role involves driving alignment across cross-functional teams including engineering, design, sales, marketing, and customer success, while building strong relationships with customers and business partners. The Product Manager sets product direction, conducts continuous customer discovery, and uses data and market insights to deliver measurable business outcomes. This is a hybrid role on the Quality & Compliance team, requiring in-office presence two days per week. Travel of approximately 10–15% may be required to support partner and customer relationships and attend industry events.

Requirements

• 3–5 years of experience in software product management, with hands-on ownership of a SaaS application.
• Demonstrated experience managing a SaaS product end-to-end, including roadmap ownership and cross-functional collaboration.
• Strong track record of using data and customer research to drive product decisions.
• Experience leading go-to-market efforts for product launches.
• Excellent written, verbal, and presentation skills; you can communicate clearly to both technical and non-technical audiences.
• Comfortable leading cross-functional teams and influencing without direct authority.
• Bachelor's degree in business, marketing, technology, or a related field.
• Requiring in-office presence two days per week (for this hybrid role).

Nice To Haves

• Experience in healthcare technology or another regulated industry.
• Clinical background, such as a nurse practitioner, paramedic, registered nurse, or similar hands-on patient care experience; who can bring deep, practical insight into the needs of healthcare learners and providers.
• Familiarity with agile development practices and working alongside engineering teams.
• MBA or advanced degree.

Responsibilities

• Adhering to all HealthStream security policies, procedures, and assigned training.
• Define and maintain a clear product vision and roadmap for your assigned product(s), grounded in customer insights, market data, and organizational priorities.
• Conduct ongoing discovery including customer interviews, usability research, and competitive analysis to deeply understand user needs and market dynamics.
• Translate strategy into a prioritized backlog, using data and a clear framework to make tough tradeoff decisions.
• Define product direction and partner with the Product Owner to ensure development alignment from discovery through delivery.
• Define and track key product metrics (adoption, retention, revenue impact), using insights to continuously improve your products.
• Manage the full product lifecycle — from ideation and scoping through launch, iteration, and sunset.
• Lead product launches end-to-end, partnering with marketing and sales to drive awareness, adoption, and revenue.
• Develop internal training, sales enablement materials, and customer-facing resources to support successful rollouts.
• Identify market opportunities including conferences, industry events, and partnerships that can accelerate growth.
• Drive alignment across cross-functional teams around a shared product direction, building consensus and momentum through influence and relationships.
• Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted voice of the product.
• Manage and grow strategic business partner relationships, including evaluating new partnerships and supporting contract negotiations with leadership and legal.

Benefits

• Competitive compensation
• Comprehensive benefits
• Supportive work environment where creativity and collaboration thrive
• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego
• Flexibility and paid time off to support work-life integration
• Hybrid work environment
• Company-sponsored onsite social events for development, connection, and celebration
• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees