Product Manager, MPro - REQ # 1443

Mitsubishi Electric US • Suwanee, GA

3d • Hybrid

About The Position

Mitsubishi Electric Trane HVAC US (METUS) is seeking a Product Manager, MPro Sales Tools, to drive the strategy, planning, and execution of its next-generation sales portal, MitsubishiPro.com. The portal is designed to provide customers and partners with rich data, seamless integration across DSB, SAP, Salesforce, and Snowflake, and intuitive digital workflows. The role works closely with cross-functional agile teams and stakeholders, contributes to product vision, and leads continuous improvement using approaches such as LEAN UX and Agile best practices to deliver strong web portal experiences that meet business goals and customer expectations.

This is a hybrid position with structured in-office days and limited remote flexibility based on business needs. The schedule is set by the manager in alignment with team needs. Travel of up to 50% may be required for company meetings and training, domestically and possibly internationally.

Requirements

• Bachelor of Science in Mechanical Engineering, Computer Science, Information Science, Management Information Systems, or a related field, or equivalent experience.
• At least 3 years of experience in HVAC design using VRF equipment.
• At least 3 years of experience in software product management or a related field.
• Knowledge of HVAC design standards and building codes.
• Demonstrated experience leading agile projects from inception to completion and delivering within established scope, timelines, and quality standards.
• Ability to work effectively with developers, designers, business stakeholders, and external partners to deliver integrated digital solutions.
• Proficiency in understanding and integrating enterprise platforms such as SAP, Salesforce, and Snowflake.
• Strong skills in eliciting business needs from diverse stakeholders and translating them into product requirements and user stories.
• Excellent communication skills for working among technical teams, business users, and executive leadership.
• Ability to identify, track, and mitigate risks and remove impediments to project progress.
• Ability to analyze relevant KPIs and product analytics to inform strategy, feature prioritization, and continuous improvement.
• Ability to work effectively as a team player and demonstrate METUS core values.

Nice To Haves

• Hands-on experience managing or developing enterprise or B2B web portals, ideally in an industrial or manufacturing setting.
• A track record of driving process enhancements using methods such as LEAN UX and agile best practices.
• Commitment to delivering intuitive, efficient, valuable solutions for customers, distributors, and partners.

Responsibilities

• Act as a primary liaison among METUS sales, marketing, UX, product management, operations, development, testing teams, and customers.
• Coordinate and oversee product releases and major launches to support smooth integration into business operations.
• Engage with customers weekly to gather requirements, define features and user stories, and establish acceptance criteria.
• Collaborate with the Scrum team to establish realistic development timelines and deliverables.
• Partner with product marketing to develop and execute market-entry communication strategies.
• Train support teams to help them provide service that promotes customer success and satisfaction.
• Identify, document, and prioritize system issues, and facilitate their timely resolution.
• Support product testing and ensure compliance with market and regulatory requirements during new product introductions.
• Manage projects within established timelines and budget constraints.
• Align internal and external resources to achieve product and business goals.
• Perform other duties as assigned.

Benefits

• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• 80 hours of vacation per year
• 56 hours of paid sick leave annually
• 13 paid holidays per calendar year, depending on hire date
• Up to 12 weeks of paid or unpaid leave, if eligible
• Target bonus plans and discretionary awards may be included in total compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level