Product Manager

Tech9

About The Position

We’re looking for a hands-on Technical Product Manager to lead execution of digital product initiatives for a veterinary health organization. This is a generalist role focused on the product end to end, rather than ownership of one narrow feature area. The role involves day-to-day product work, including writing user stories, owning and prioritizing the backlog, and coordinating across engineering, product, and business teams to translate stakeholder needs into clear, actionable work for engineering. The successful candidate will understand integrations, APIs, and how interconnected systems communicate, and will get close to real-world product use by observing user experiences and translating insights into improvements. Clear communication is central to the position, including translating between technical and non-technical stakeholders and keeping teams aligned on progress, risks, and dependencies.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related technical field.
4+ years of experience as a Technical Product Manager, Product Owner, or in a similar technical product or program management role.
Strong hands-on experience writing user stories and acceptance criteria.
Proven experience owning and prioritizing a product backlog.
Strong understanding of the software development lifecycle.
Experience with APIs, system integrations, third-party platforms, and interconnected systems; an engineering background is not required.
Ability to understand and manage a product end to end across its systems and user workflows.
Comfort coordinating across multiple engineering, product, and business teams.
Excellent written and verbal communication skills, including translating between technical and non-technical audiences.
Familiarity with project management tools such as Jira, Asana, or similar.
Background in healthcare, veterinary, or other multi-location service businesses.

Nice To Haves

Experience using product analytics and user feedback to drive prioritization decisions.
Based in the United States (preferred).

Responsibilities

Lead execution of assigned product initiatives from planning through implementation.
Own and prioritize the product backlog based on business value, user needs, and technical dependencies.
Write user stories, acceptance criteria, business requirements, and product documentation.
Observe real-world product use and translate observations and stakeholder needs into actionable engineering work.
Coordinate across engineering, design, product, and business teams to deliver enhancements and new capabilities.
Support product discovery, roadmap execution, and release planning for assigned products.
Evaluate technical solutions, third-party platforms, and system integrations, including how APIs and connected systems interact.
Manage delivery milestones, risks, and dependencies for assigned initiatives.
Monitor product performance, analyze results, and recommend improvements based on data and user feedback.
Coordinate product releases, implementation activities, and post-launch validation.
Translate between technical and non-technical stakeholders, communicating progress, risks, dependencies, and delivery status.
Contribute to continuous improvement of product management processes and practices.