About The Position

Stord is seeking energetic experts to join their rapidly growing team as a Product Manager. The company, known as The Consumer Experience Company, focuses on powering seamless checkout through delivery for leading brands. Stord combines technology with high-volume fulfillment services, managing over $10 billion in commerce annually through its fulfillment, warehousing, transportation, and software suite. They offer brands a platform to compete with retail giants by increasing cart conversion, improving unit economics, and driving customer loyalty. Stord's end-to-end commerce solutions ensure fast shipping, reliable delivery, access to more channels, and improved margins. Hundreds of leading DTC and B2B companies trust Stord, which is headquartered in Atlanta with facilities globally and backed by top investors. The company's software suite has expanded rapidly, and they are looking for Product Managers to work on various areas including parcel networks (TMS), fulfillment optimization (WMS), automation and AI (Stord Labs), and customer LTV in Commerce. This role is not tied to a single team, and while supply chain knowledge is a plus, the ability to handle ambiguity, solve fuzzy problems, and partner with engineering in an AI-accelerated environment is paramount. Stord is looking for PMs who want to own a 0->1 product journey and are excited by the complexity of transforming a fragmented industry.

Requirements

  • 3-10+ years in product management, with a track record of owning a product area end-to-end — from discovery through launch and iteration.
  • Demonstrated ability to operate in ambiguity: you've built the roadmap, not just executed someone else's.
  • Strong written and verbal communication — you can translate the same problem for engineers, operators, and executives without losing precision.
  • Comfort working in a fast-paced, AI-accelerated build environment, with a point of view on where AI genuinely helps product work and where it doesn't.
  • Analytical rigor: you use data and direct customer research to make prioritization calls, and you can defend a “no” as confidently as a “yes.”
  • A genuine curiosity about how physical operations work — you don't need supply chain experience on day one, but you need to want it by day thirty.

Nice To Haves

  • Exposure to logistics, supply chain, warehouse, or transportation systems (WMS, TMS, OMS, ERP) — a plus, not a prerequisite.
  • Experience at a product-led or product-forward organization (consumer or B2B SaaS, marketplace, fintech, etc.) where you learned rigorous product craft.
  • Experience building 0-to-1 products, or rebuilding/migrating a legacy platform.
  • Technical fluency strong enough to hold a real conversation with engineering about data models, APIs, or architecture tradeoffs.

Responsibilities

  • Own the product vision, strategy, and roadmap for your product area, and make explicit calls on what's in v1 versus what waits.
  • Talk directly to customers and internal stakeholders to find the real problem underneath the requested feature.
  • Turn ambiguous — sometimes physical-world — problems into clear concept docs, requirements, and acceptance criteria that engineering can build against.
  • Partner day-to-day with engineering and design, including AI-accelerated engineering workflows, to ship fast without breaking what's already running in production.
  • Define the metrics that tie your product to business outcomes — not just feature-shipped counts — and report on them without spin.
  • Represent your roadmap and tradeoffs to cross-functional and executive stakeholders clearly and concisely.
  • Get close enough to the operation your product supports — a warehouse floor, a carrier integration, a checkout flow — to know where your logic breaks before a customer tells you.
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