Product Manager

Toyota North America•Plano, TX

About The Position

Toyota Financial Services (TFS) is looking for a Product Manager who is obsessed with the customer, makes decisions with data, and moves with the urgency of a startup inside one of the world's most trusted brands. This role is not about project management; instead, it focuses on owning new experiences around car shopping, from initial interest to becoming a confident buyer. The Product Manager will engage directly with shoppers, analyze data to identify experience breakdowns, and make critical trade-off decisions with incomplete information. A key aspect of this role is a holistic view of the product, looking across different experience lines to identify and address inconsistencies and dependencies for the benefit of the entire customer journey. This position is ideal for individuals who have thrived in startup or early-stage product environments and can also navigate and meet the needs of a large enterprise.

Requirements

5+ years of product management experience on consumer-facing digital products.
A track record of shipping products that customers actually use — not just features that got deployed.
Experience owning multiple connected experiences or a customer journey end-to-end, and making the trade-off calls across them.
Hands-on with data — you're comfortable digging into datasets, writing queries, and measuring quality and behavior yourself, not waiting on a report.
Experience working directly with engineering teams in an agile environment to ensure what's built matches your vision in the most effective way.
Strong written communication — you can write a clear product brief that engineering, design, and business stakeholders all understand.
Startup mindset with enterprise polish — you're comfortable with ambiguity, you move fast, but you can bring along critical stakeholders with patience and confident leadership.
Passion for modern product management practices and AI-powered tooling — you actively explore how AI can accelerate discovery, analysis, and delivery.

Nice To Haves

Experience in automotive, fintech, lending, or marketplace products.
Experience with commerce, checkout, or financing experiences.
Experience building products that involve regulatory or compliance considerations.
You've written a PR/FAQ or similar "working backwards" product document.

Responsibilities

Own the vision and implementation of new car-shopping experiences end-to-end.
Be a thought leader on the shopping journey — stay ahead of emerging technology, market shifts, and customer trends, and turn them into experiences that set the product apart rather than follow the market.
Talk to customers regularly — run usability tests, join discovery interviews, and use what you learn to shape the product.
Define product strategy through PR/FAQs and PRDs that articulate the customer problem, the solution, and how we'll measure success.
Make prioritization decisions based on data, customer feedback, and business impact — not opinions or stakeholder loudness.
Partner with engineering and design — you bring the "what" and "why," they bring the "how".
Ship incrementally — define releases, set acceptance criteria, and get working software in front of users fast.
Instrument everything — define success metrics for engagement and conversion, build dashboards, and use data to decide what to build next.

Benefits

A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)