Product Manager

Mandolin • San Francisco, CA

5d

About The Position

Mandolin is building the infrastructure to accelerate the delivery of groundbreaking treatments to patients, leveraging AI agents. The company partners with major US healthcare institutions, managing over $10 billion in drug spending. Mandolin is backed by prominent investors including Greylock, SV Angel, Maverick, and SignalFire, as well as the founders of Vercel, Decagon, and Yahoo.

This role is crucial for Mandolin's mission to redefine how healthcare and life sciences organizations operate by integrating AI-driven decision-making and automation into complex, high-stakes workflows. Product Managers at Mandolin are expected to bridge deep technical problem-solving with customer-centric discovery. They will be responsible for core platform modules and will work directly with customers to understand their workflows, translating these insights into reliable, intuitive, and scalable AI-driven solutions. This is a highly cross-functional and customer-facing position that will significantly influence both Mandolin's product development and the operational landscape of healthcare organizations.

Requirements

• 5+ years of product management (or equivalent) in enterprise SaaS, AI/automation, or complex workflows.
• Proven ability to own a product area end-to-end—from strategy through delivery.
• Strong technical fluency; able to engage engineers on APIs, integrations, systems tradeoffs, and AI-powered workflows.
• Excellent customer-facing skills—adept at embedding with users, conducting research, and translating insights into solutions.
• Strong communicator with relationship-building skills across technical and business stakeholders.
• Comfortable operating in fast-paced, ambiguous, and early-stage environments.

Nice To Haves

• Experience building or deploying AI/LLM-powered products in production.
• Domain expertise in healthcare, life sciences, biotech, or enterprise operations.
• Prior customer-facing experience in deployment strategy, solutions engineering, or consulting.
• Familiarity with agent frameworks (e.g., AutoGen, CrewAI, LangGraph) or workflow orchestration tools.
• Strong product instincts with a bias toward experimentation and iteration.

Responsibilities

• Own the strategy, roadmap, and execution for one or more core product modules.
• Partner directly with customers, clinicians, and enterprise stakeholders to uncover workflows and pain points.
• Translate field insights into actionable requirements and a clear roadmap for Engineering and Design.
• Drive the full product lifecycle—discovery, design, launch, and iteration—balancing speed with long-term scalability.
• Define and track success metrics using data and customer feedback to guide prioritization.
• Collaborate closely with Engineering, Customer Success, and Deployment Strategists to ensure end-to-end delivery and adoption.
• Advocate for customer needs while aligning with Mandolin’s broader company strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed