Product Manager

Onsetto, Inc • Columbus, OH

34d • $120,000 - $135,000

About The Position

Onsetto is building a modern fintech company trusted by banks and financial institutions across the country. Having recently closed a successful $9M seed round investment, we are rapidly growing and looking for entrepreneurially minded candidates to join our team! We are building a company centered around ownership, execution, and measurable outcomes, and we are looking for people who want to do meaningful work alongside a highly capable team.

We’re looking for a Product Manager to help shape the experiences at the center of the business-banking transition, turning first-time users into successful customers and successful customers into long-term platform adopters.
You’ll work across the journeys that help financial institutions engage prospective customers, help businesses understand and navigate a switch, and turn complex financial workflows into intuitive product experiences. You’ll have meaningful ownership while partnering closely with design, engineering, customer-facing teams and another Product Manager focused on our data and intelligence capabilities.

The strongest candidates will have experience building products where long-term success depends not simply on acquiring customers, but on helping them discover, adopt and expand their use of a broader product ecosystem.

Requirements

• Experience owning customer-facing software products from discovery through launch, adoption and ongoing optimization.
• Experience designing products that improve customer activation, engagement, retention or expansion through measurable product outcomes.
• Experience using product analytics and customer research to optimize conversion funnels, onboarding journeys or product adoption.
• Strong product judgment and a demonstrated ability to turn complex problems into clear product direction.
• A track record of owning measurable outcomes, not only features, projects or roadmaps.
• Experience working closely with engineering and product design.
• Comfort engaging directly with customers and operating across functional teams.
• The ability to balance customer value, business priorities and technical considerations.
• Clear, candid and respectful written and verbal communication.
• High standards, sound judgment and a willingness to surface difficult issues early.
• Resilience and steadiness when priorities evolve or obstacles arise.
• Curiosity, humility and a high degree of personal ownership.

Nice To Haves

• Experience building products that guide customers through complex adoption journeys, subscription expansion, product-led growth or multi-product ecosystems is highly valued.
• Fintech, banking or enterprise SaaS experience is helpful but not required.

Responsibilities

• Develop a deep understanding of financial institutions, business customers and the workflows involved in changing banking relationships.
• Shape the experience from early engagement through switching and successful adoption.
• Help customers understand the value of Onsetto and move confidently through each stage of their journey.
• Identify the moments that build confidence, reduce friction and help customers take the next step.
• Work closely with design and engineering from early discovery through delivery, measurement and iteration.
• Partner directly with customers and customer-facing teams to understand problems and evaluate product opportunities.
• Collaborate across product areas, including customer workflows, data and AI-powered capabilities.
• Define meaningful measures of customer progress, engagement and successful adoption.
• Communicate product direction, decisions and tradeoffs clearly across the company.

Benefits

• Flexible PTO
• Medical, dental, and vision coverage for eligible employees
• Access to HSA plan options
• Paid parental leave
• Opportunities for travel and industry exposure in customer-facing or go-to-market roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed