Product Manager, FPRS Initiatives

Guardian Life Insurance Company•Pittsfield, NY

About The Position

As a Product Manager, you will be responsible for advancing the product roadmap by organizing and tracking initiatives, ensuring accountability for resolving dependencies and risks, and integrating usability research to support customer-driven design. You will support end-to-end product development by identifying data input/output requirements and ensuring alignment with value stream objectives and business goals. You will ensure data and AI integrity by partnering with subject matter experts and maintaining standards across products and support scalable, data-driven solutions. Monitor product performance and alignment by tracking product-level OKRs and ensuring the customer journey meets standards set by the Customer Advocacy Center of Excellence. Collaborate with business leaders, change management and cross-functional teams to ensure seamless integration of new features and enhancements. Conduct market research and competitive analysis to inform product strategy and identify opportunities for growth. Manage the product lifecycle from ideation to launch, ensuring timely delivery and high-quality outcomes. Identify opportunities for continuous process improvement and collaborate with Value Stream Leads (VSLs) and stakeholders to implement enhancements. Facilitate regular product reviews and retrospectives to gather feedback and drive continuous improvement. Execute and/or lead complex or specialized projects with moderate resource requirements, risk and/or complexity.

Requirements

Bachelor’s degree or equivalent work experience
A minimum of 5-7 years of experience in product management or a related field
Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards
Strong knowledge of product journey mapping, business process improvement, and OKR management
Strong organizational and project management skills
Ability to identify and resolve dependencies and risks
Excellent communication and teamwork skills
Ability to manage multiple tasks and meet deadlines
Customer Advocacy
Customer Centric Solutions
Product Road Map
Product Development
Product Strategy
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Responsibilities

Advancing the product roadmap by organizing and tracking initiatives
Ensuring accountability for resolving dependencies and risks
Integrating usability research to support customer-driven design
Supporting end-to-end product development by identifying data input/output requirements
Ensuring alignment with value stream objectives and business goals
Ensuring data and AI integrity by partnering with subject matter experts and maintaining standards across products
Supporting scalable, data-driven solutions
Monitoring product performance and alignment by tracking product-level OKRs
Ensuring the customer journey meets standards set by the Customer Advocacy Center of Excellence
Collaborating with business leaders, change management and cross-functional teams to ensure seamless integration of new features and enhancements
Conducting market research and competitive analysis to inform product strategy and identify opportunities for growth
Managing the product lifecycle from ideation to launch, ensuring timely delivery and high-quality outcomes
Identifying opportunities for continuous process improvement and collaborating with Value Stream Leads (VSLs) and stakeholders to implement enhancements
Facilitating regular product reviews and retrospectives to gather feedback and drive continuous improvement
Executing and/or leading complex or specialized projects with moderate resource requirements, risk and/or complexity