Bilingual Product Manager (Mandarin, English)

Chowbus

2d•$100,000 - $120,000•Remote

About The Position

Chowbus is seeking a Bilingual Product Manager (Mandarin, English) to lead Chowbus Go, the mobile app companion to Chowbus POS. This role involves owning the end-to-end product lifecycle, including strategy, roadmap, and delivery, with a focus on the US market. The Product Manager will be the product team's representative in the US, working closely with merchants, sales, and customer success teams. Responsibilities will expand to include managing integrations with external systems like inventory, reservations, and reviews, aiming to create a repeatable platform for these integrations. This is a remote position open to candidates based in the United States, with occasional travel and extended hours as needed.

Requirements

5+ years of product management experience in B2B SaaS
Have owned a customer-facing management product end to end — a merchant portal, admin app, or customer dashboard — from definition through launch and iteration; mobile experience is a plus
Data-driven: you define adoption and retention metrics, get them instrumented, and let them decide what ships next
Technical fluency with APIs and system integrations, with the ability to collaborate effectively with internal and partner engineering teams
Fluent in Mandarin and English, written and spoken, and able to collaborate effectively across time zones with teams in the US and China
Bachelor's degree in Computer Science, Information Systems, or a related field

Nice To Haves

Experience in restaurant or retail SaaS, or with POS products
You've built or grown an open platform, partner API program, or integration marketplace
Familiarity with the Asian restaurant community in North America

Responsibilities

Own the Chowbus Go roadmap and priorities, with engagement (DAU/WAU, weekly active restaurants) as the north star.
Drive the full product development lifecycle for Chowbus Go, from discovery and requirements through design, build, launch, and iteration.
Lead a cross-functional team of engineers, designers, and QA in China to plan, build, and ship high-quality releases, in close alignment with peer product managers.
Define success metrics and instrumentation for the product, and use adoption, retention, and efficiency data to inform prioritization and product decisions.
Build a standing feedback loop with US sales, customer success, and onboarding; visit restaurants to see how owners actually run their businesses.
Over time, own integrations with third-party systems: scope, API-level design with partner engineering teams, launch, and the standards and documentation that make the next integration faster.