Product Manager

Sela AI•San Francisco, CA

6d•Hybrid

About The Position

Sela is the market-leading AI voice agent for mortgage lenders. Founded in 2024, we have experienced impressive demand for our product, and currently count 5 of the 10 largest independent mortgage banks in the U.S. as enterprise customers. In just 18 months, we have grown from ~$0 to $8M in annualized revenue with a team of 15 and we currently make over 10 million calls per month. Around 1% of the U.S. labor force works in phone sales, representing roughly $100B of annual salary, and the industry is poised at the brink of complete disruption. We are at the cutting edge of this economic transformation, one of the first companies creating real, durable economic value through applied AI. Buying a house is the largest financial decision most people make in their lives, and homeownership is tied to many other purchases, including life insurance, homeowners insurance, alarm systems, home renovations, solar panels, and more. By owning the mortgage vertical, we will own the relationship with the consumer, allowing us to serve as the essential AI infrastructure for high consideration consumer sales. Why Join Crazy growth: The market pull is exhilarating - we’ve grown 10x in the past 12 months and more than 100x since our seed round, all without a dedicated sales or marketing team. Building something that people want so badly is the best feeling you can have in a startup. Team and Culture: We are a high-agency team where the bar is high and everyone makes the people around them better. Collaboration and intensity are core team values: people truly care about their work and their coworkers. At the same time, we don't take ourselves too seriously. Our product is inherently funny. Our AI agent talks to a lot of America; hilarity often ensues. Challenging problems: Outperforming human sales teams on half a million daily calls is not easy. Low-latency, real-time infra. 99.9% uptime. Enterprise-grade privacy and security. Advanced simulation and evaluation systems. Flexible A/B testing. AI scheduler and dialer. We own the whole stack and we do not compromise on quality. Well-funded: We’ve raised $21M+ in total funding, most recently a $15M Series A in June 2026. What will you do As an AI product manager, your job is to improve and optimize the performance of our voice AI agents. You'll launch new agent use cases, and use our evals and simulations systems to ensure excellent performance. You will also help develop and extend our internal systems that automatically assemble and maintain agents. Much of your work will be done through Cursor / Claude Code, so strap in for a lot of using agents to build systems that can build a lot of agents. What will you own Product responsibility over some very complex systems, such as: Our internal system for automatically assembling and maintaining large numbers of agents Our call scheduling system that decides when to call a lead next, to maximize conversion Our system for phone number selection Maximizing outcomes for voicemail Conception and implementation of complex new use cases such as pulling credit, presenting and recommending different loan products, etc. Independent data analysis to inform what we should build next

Requirements

2+ years of PM experience, ideally in a fast-paced startup environment
Strong data and analytical thinking
Excellent communication, able to express complex ideas clearly

Responsibilities

Improve and optimize the performance of our voice AI agents.
Launch new agent use cases.
Use evals and simulations systems to ensure excellent performance.
Develop and extend internal systems that automatically assemble and maintain agents.
Take product responsibility over complex systems such as internal agent assembly and maintenance, call scheduling, phone number selection, and maximizing voicemail outcomes.
Conceive and implement complex new use cases like pulling credit and presenting loan products.
Perform independent data analysis to inform product development.