Product Manager, Amazon Payments

Amazon • Seattle, WA

3d • Onsite

About The Position

We are looking for a customer-obsessed Product Manager to help grow NA Installments by driving awareness, improving customer experience, and building the data foundation to scale. You will work across product, marketing, operations, and partner teams to ensure customers discover our products, love using them, and keep coming back.

Requirements

• 3+ years of product management experience
• Experience managing technical products or online services
• Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
• Experience performing financial or other quantitative analyses
• Comfortable operating in ambiguity and driving alignment across multiple stakeholders
• Equally comfortable in a spreadsheet and in a leadership forum
• Customer-obsessed and detail-oriented, with a bias for action

Nice To Haves

• Knowledge of SQL and VBA at an advanced level
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
• Excited about AI tools and how they can transform team productivity

Responsibilities

• Partner with UFO and Marketing to identify and execute on new customer-facing channels to drive awareness and acquisition.
• Partner with WI, global installment partners, and operations teams to systematically identify and close CX friction points—ensuring customers who discover our products continue to use them.
• Build and maintain the centralized Weekly Business Review (WBR) in partnership with finance and data teams, and align with the WISE team on metrics presented in WI leadership forums—keeping the team grounded in data and progress.
• Stay current on Amazon's AI tools and bring learnings back to the team to automate manual work, free up capacity, and help the broader team work smarter.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed