Product Manager

4flow•Atlanta, GA

12d•Remote

About The Position

4flow is a global leader in Supply Chain delivering end-to-end solutions for some of the world’s most recognized brands. Headquartered in Berlin, Germany, we partner with organizations to optimize supply chain performance, drive operational excellence, and enable digital transformation. Firmly established in Europe with a strong track record of success, 4flow is now focused on accelerating our expansion in North America. The 4flow vision is to be the trusted global leader in end-to-end supply chain optimization, making a positive, sustainable impact on customers, the environment, and society. This role will focus on optaire, an AI-native logistics platform for supply chain planning and execution. The Product Manager will act as the voice of U.S. customers, leading discovery, validating product-market fit, and ensuring the platform meets North American market needs. This position is part of the Product Management organization and collaborates with Go-To-Market Strategy, Marketing, Sales, and Account Management. The role offers empowerment to shape product strategy for North America and drive adoption through customer-centric execution.

Requirements

6+ years of Product management experience, in Logistics, Supply Chain, and Enterprise SaaS.
Proven track record of customer discovery, implementation support, and market validation.
Experience using AI to enable the product management function.
Strong communication and stakeholder management skills.
Experience working in distributed teams across time zones and in asynchronous methods of global collaboration.
Comfortable with ambiguity and fast-paced environments.
Based in the U.S. with working EST timezone.

Responsibilities

Lead customer discovery and validation engagements for the North American market.
Translate customer pain points into actionable product requirements.
Develop rapid prototypes for user validation and value assessment.
Work in collaboration with the global product, UX, and engineering teams to develop and release features.
Support customer implementations, ensuring successful onboarding and configuration.
Support sales enablement by providing product insights, demos, and roadmap context.
Contribute to pricing and go-to-market strategy from a product perspective.
Partner with Product Marketing to ensure messaging reflects product capabilities and customer needs.
Ensure localization of the optaire for North American market requirements (e.g., compliance, terminology, workflows).
Represent North American customer needs in roadmap planning and sprint reviews.
Drive and monitor user and customer adoption, including usage metrics and feedback loops.
Develop and co-own customer training materials and programs in collaboration with Account Management.
Document and communicate findings for asynchronous collaboration across time zones.