Product Manager

Property Meld•Rapid City, SD

1d•$100,000•Remote

About The Position

Property Meld's mission is to radically improve how the property management industry handles maintenance, through our Intelligent Maintenance platform. If you have ever had a maintenance issue at a rental, you know how painful it can be to get fixed. It does not have to be this way. We are rethinking the entire experience to drive maintenance cost toward the minimum and make residents and owners want to stay with their property manager, not leave. The role We are hiring a Product Manager to own outcomes for a meaningful part of our product. You are accountable for solving problems that create real value, for our customers and for the business, not for shipping features. A shipped feature is a bet, not a result. Your job is to make the right bets and to carry them through to value customers actually recognize. This is a role for someone who wants to own the whole arc of a problem: understanding it deeply, deciding what to do with your design and engineering partners, and staying with the work through launch and beyond to confirm it landed. If your ideal job is writing requirements and handing them off, this is not it. If it is living with a problem until customers rely on the answer, it is. What you will own Outcomes, not output. You hold two questions at once: do customers get real value (desirability), and does the business (viability, which in our subscription model means strengthening why customers subscribe, expand, and stay). The "why" behind every bet. Before work earns a place on the roadmap, you make the case for it in writing: the problem, the job the customer is trying to get done, the outcome you expect, and why the bet will work. Recognized value, not satisfaction. A happy customer is a weak signal. You push past sentiment to whether customers recognize value they cannot do without, because that is what earns renewal. Carrying the "why" to everyone. You are the face of the product trio to the rest of the company. You package the reason, the outcome, and the value so the team, our customer-facing teams, and customers can each act on it. Value that is never understood is never realized. How you will work In a product trio. You discover and decide alongside design and engineering, before the build, not by passing specs over a wall. The strongest solutions come from value, usability, and feasibility being reasoned about together. Close to customers, continuously. Staying grounded in first-hand customer reality is a standing habit, not a kickoff phase. Across the whole lifecycle. You stay engaged from the problem through delivery, rollout, and measurement. Staying close to the build and to QA is how you earn the technical fluency that makes you sharper at the job over time. Through influence, not authority. You rarely manage the people you work with. Your job is to create clarity, alignment, and momentum in every direction without relying on positional power. What we are looking for We hire for how you work, not where you have worked, and we hire for culture add, not culture fit: people who bring something we do not already have. Deep customer curiosity. You listen to understand, stay close to the people who use the product, and dig for the value they recognize, not just whether they seem content. Evidence over ego. You hold your convictions strongly but loosely, and you change course when the evidence says a bet will miss. Priority discipline. You protect focus, can say no, and push for better evidence before the team commits to work. Clear in writing and in the room. You can build a written, persuasive argument, and you can also command a room and distill a crisp value proposition when it matters. Measurement literacy. You choose metrics that genuinely track value rather than vanity numbers, and you combine quantitative signal with qualitative understanding of why. Collaborative ownership. You share credit generously and can still speak clearly to what you contributed. You take responsibility rather than assign blame. A generalist who prefers a team. You could run as a one-person band, but you would rather work with strong specialists. You do not hand off understanding of the technical side even when you lean on engineers to teach you, and you treat every gap as a muscle to build. Self-directed and driven by purpose. You bring your own autonomy, keep building your own mastery, and carry the "why" so naturally that the people around you absorb it. PropertyTech experience is a plus.

Requirements

Deep customer curiosity.
Evidence over ego.
Priority discipline.
Clear in writing and in the room.
Measurement literacy.
Collaborative ownership.
A generalist who prefers a team.
Self-directed and driven by purpose.
Candidates MUST be eligible for full-time employment in the United States.

Nice To Haves

PropertyTech experience is a plus.

Responsibilities

Own outcomes for a meaningful part of our product.
Solve problems that create real value for customers and the business.
Make the right bets and carry them through to value customers actually recognize.
Own the whole arc of a problem: understanding it deeply, deciding what to do with design and engineering partners, and staying with the work through launch and beyond to confirm it landed.
Hold two questions at once: do customers get real value (desirability), and does the business (viability, which in our subscription model means strengthening why customers subscribe, expand, and stay).
Make the case for work in writing before it earns a place on the roadmap: the problem, the job the customer is trying to get done, the outcome you expect, and why the bet will work.
Push past sentiment to whether customers recognize value they cannot do without.
Be the face of the product trio to the rest of the company, packaging the reason, the outcome, and the value.
Discover and decide alongside design and engineering, before the build.
Stay grounded in first-hand customer reality.
Stay engaged from the problem through delivery, rollout, and measurement.
Stay close to the build and to QA.
Create clarity, alignment, and momentum in every direction without relying on positional power.
Listen to understand, stay close to the people who use the product, and dig for the value they recognize.
Hold convictions strongly but loosely, and change course when the evidence says a bet will miss.
Protect focus, can say no, and push for better evidence before the team commits to work.
Build a written, persuasive argument, and command a room and distill a crisp value proposition when it matters.
Choose metrics that genuinely track value rather than vanity numbers, and combine quantitative signal with qualitative understanding of why.
Share credit generously and speak clearly to what you contributed.
Take responsibility rather than assign blame.
Work with strong specialists.
Treat every gap as a muscle to build.
Bring your own autonomy, keep building your own mastery, and carry the "why" so naturally that the people around you absorb it.