Product Manager

Traversal • New York, NY

1d • Hybrid

About The Position

Traversal, Inc. is seeking a Product Manager to drive the definition and execution of its product strategy. This role involves translating customer insights and business objectives into clear product requirements, leading cross-functional collaboration to design, build, and deliver features that improve reliability automation and incident resolution for enterprise customers. The Product Manager will define and maintain the product roadmap, partner with engineering and design teams, conduct user research, analyze product usage data, and collaborate with sales, customer success, and marketing for successful go-to-market execution. The position also involves defining product performance metrics (KPIs), preparing product documentation, and identifying new market opportunities.

Requirements

• Master’s degree in Business Administration, Information Technology or related quantitative field
• Two (2) years of experience in the job offered or related occupation.
• Developing and managing product roadmaps and feature specifications.
• Conducting user interviews and usability research to inform product direction.
• Collaborating with engineering and design teams to develop and launch software features.
• Creating and testing prototypes or mockups to validate new concepts.
• Applying agile or scrum methodologies for product development.
• Program or project management for coordinating large feature releases across teams.
• Communicating with clients and stakeholders to drive adoption and gather feedback.
• Demonstrating design sense and attention to user experience in product decisions.
• Analyzing product usage data and KPIs to guide prioritization and iteration.
• Performing market and competitive analysis to support strategic planning.
• Familiarity with observability or DevOps tools (e.g., ServiceNow, Datadog, Grafana, Splunk) and AI-driven systems.
• Developing business cases and product requirement documentation to support data-driven decision-making.

Responsibilities

• Drive the definition and execution of Traversal’s product strategy by translating customer insights and business objectives into clear product requirements.
• Lead cross-functional collaboration to design, build, and deliver features that improve reliability automation and incident resolution for enterprise customer.
• Define and maintain the product roadmap, translating customer feedback and strategic goals into detailed feature requirements and specifications.
• Partner with engineering and design to develop, test, and launch new features and product lines from concept through general availability.
• Conduct user research, analyze product usage data, and synthesize insights to inform prioritization and roadmap decisions.
• Collaborate with cross-functional teams—including sales, customer success, and marketing—to ensure successful go-to-market execution and adoption.
• Define product performance metrics (KPIs) and analyze post-launch results to guide future iterations and improve user experience.
• Prepare product documentation, release notes, and training materials to support internal teams and customer education.
• Partner with leadership to identify new market opportunities and align product strategy with company objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level