Product Manager
Net2Source•Miami, FL
•Hybrid
About The Position
Support backlog management, ticket prioritization, and QA across ResX applications, ensuring smooth delivery & system reliability.
Requirements
- Strong in product backlog, QA testing, stakeholder management, and reporting.
- Hands-on experience in ticket triage tools.
Responsibilities
- Prioritize & groom backlog with stakeholders.
- Handle incoming tickets (JIRA, ServiceNow, Email) & assign to teams.
- Execute QA, functional/regression testing & validate fixes.
- Work with SMEs & business users, provide status updates.
- Track KPIs, SLAs & maintain dashboards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
