Product Manager

Lendesk•Calgary, AB

9d•CA$89,500 - CA$134,000•Remote

About The Position

We are looking for a Product Manager to own a meaningful slice of the product in a small, focused team. This role involves working in a dynamic, fast-moving problem space with a steep industry learning curve, requiring someone who can navigate ambiguity and define clear direction. The scope of ownership will evolve based on business needs and the candidate's strengths, with early opportunities in analytics, growth, and strategy for moving upmarket towards credit unions and larger broker organizations. The successful candidate will help build the roadmap and play an informal mentorship role with a junior PM, contributing to the product team's craft, particularly around leveraging AI. Jupiter is a new loan origination system for independent US mortgage brokers, aiming to be a top three LOS platform in the small-to-medium broker market within two years. This role offers significant influence over the product's development.

Requirements

3+ years of experience as a software product manager, with at least some of that time in environments where you had to create direction rather than receive it
Genuinely comfortable in ambiguity. Not just tolerant of it, but energized by the challenge of turning a messy problem into a clear path forward
Strong analytics instincts: you know how to instrument a product, interpret what the data is telling you, and make growth-oriented decisions from it
Can earn trust across functions with engineers, executives, salespeople, and customers, through clear thinking and direct communication
A fast, curious learner who can absorb a complex new domain (the US mortgage industry is one of them) without needing to know everything before you act
Enough technical fluency to work productively with engineers and understand the constraints they're working within
The business judgment to evaluate opportunities, prioritize ruthlessly, and contribute to go-to-market planning and execution
Must be a current Canadian resident
Must pass a criminal background check

Nice To Haves

Experience in fintech, mortgage, real estate, or an adjacent regulated industry
Familiarity with AI tools in a product or workflow context
A background in growth or product-led growth
A business degree (BA or MBA) though we care more about how you think than where you studied

Responsibilities

Contribute to strategy discussions for your product area, own the roadmap, and bring enough conviction to defend your decisions and enough curiosity to keep questioning them
Build and maintain a signal system that captures insights from sales, customer service, product analytics, customer interviews, and industry research, then, turn those signals into clear, actionable recommendations
Lead a cross-functional team through discovery, delivery, and iteration while keeping engineering, design, and business stakeholders aligned without losing momentum
Partner with sales, marketing, and operations to plan and execute go-to-market motions for new features and product releases
Develop and own growth analytics for your product area: define what success looks like, measure it rigorously, and use it to drive decisions
Build genuine expertise in the US mortgage broker industry: the workflows, the regulations, the competitive dynamics, and the people
Contribute to how product teams across Lendesk operate: sharing best practices, experimenting with AI-assisted workflows, and helping raise the bar on PM craft