Product Manager

Visa•Foster City, CA

23d•$146,200 - $233,700•Hybrid

About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Commercial & Money Movement Solutions: Visa has a strategic growth initiative to expand beyond core consumer card payments (C2B) and into broader money movement flows between individuals, businesses, and governments. The investments that Visa has made over decades in C2B provides Visa with the infrastructure, technical capability, brand, expertise, and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2b, B2C, P2P, G2C, G2B, etc.). The target market opportunity of more than $185T in potential volume is an aspiration for the company, with an aggressive net revenue forecast over the next five years. Visa Commercial Solutions: B2B payments are central to the growth of Visa’s new payment flows. Visa Commercial Solutions is the business unit responsible for growing payment flows between businesses and government entities of all sizes, from SMBs to the largest global corporates. We enable business and government entities to thrive in dynamic global and local markets, by providing innovative end to end payment capabilities and frictionless experiences that simplify the critical processes businesses perform daily. These critical processes include making payments and managing expenses, compliance, vendors and reporting. Our suite of products and solutions delivers better cash flow, productivity, administrative efficiency, reconciliation, control and acceptance for clients. Visa is the number one payment network for small businesses, and we are rapidly growing our depth and breadth of solutions for large corporates and governments. Team Summary: Enhanced Data: Data is a core differentiator across Visa Commercial Solutions. Our enhanced data products, ranging from offerings like Commercial Enhanced Data Program (CEDP) and third-party data feeds from airlines, hotels, car rental companies, and Amazon, are foundational to how we compete, grow, and deliver value. Data underpins our ability to win commercial deals, enables financial institutions to understand and scale their portfolios, and helps business clients - from those with just a few cards to those with over a million - effectively manage, expense, and reconcile their spend. Product Manager role at Visa: Typically, the Product Manager role works within one Product domain and has a deep understanding of the product capabilities of that domain but also a general understanding of the product capabilities across the entire Enhanced Data product suite. They work in close to collaboration with senior PMs to understand the product strategy, market drivers and business goals and then execute the roadmap for the product domain. The PM role is to champion & be the voice of “why” and “what” in inward phases of product development, from design to delivery within daily engineering dialogue. They are accountable for feature and product outcomes in alignment with product strategy, value proposition & client/market needs. They are responsible for understanding what is valuable to the business, and what is feasible from development perspective, facilitating the requirement definition and working closely with the engineering colleagues to prioritise and plan the development work. While not accountable for delivery team operations, the PM does monitor delivery progress and will actively communicate risks to Product Management leadership & Engineering leadership where necessary. The Product Manager will also be involved in review/curation of any release notes and other Product documentation relevant to their Product domains.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
5+ years experience in Fintech software product development
Experience in working in agile environments, with excellent understanding of modern product development and design processes
Experience in working in cross functional and empowered teams
Able to understand and clearly articulate the vision, strategy and business requirements of any items in the product backlog.
Technical competence to be able to communicate with a wide range of stakeholders (e.g., architects, UX designers and development teams).
A working understanding of AI/ML concepts and their practical application in product development is a plus.
Experience leading Product demos with internal stakeholders
Facilitation skills, with the ability to conduct effective workshops and meetings.
Experience in Fintech, cards, payments, and/or corporate accounting practices is preferred.
Ability to work in a highly collaborative fashion with internal technical stakeholders to drive successful product outcomes
Experience managing external client/stakeholder relationships.
Able to be productive with prototyping, data analytics and AI-assisted tools. (e.g. using AI tools for research, documentation, workflow automation or rapid prototyping).
A confident and engaging communication style.
Deep understanding and empathy of client needs and commercial drivers.
Ability to Influence and lead people and teams
U.S. Applicants Only

Responsibilities

Work with product leaders to understand product area vision and goals, communicating with stakeholders and working with product engineering teams to ensure that the team maintains a cohesive vision and delivers outcomes that are aligned to goals
Understand customer needs in collaboration with Product Management, leveraging customer sales, Account Management & support teams, market information and customer research
Use your product knowledge along with market, customer and data insights – including those surfaced through AI-powered analytics and tooling - to inform the feature backlog and solution designs.
Taking high level business requirements and working with the engineering teams/Solution architects to define optimal solutions that meet business requirements but also fit within our existing product designs to provide community solutions.
Evaluate where AI and automation capabilities can enhance or accelerate proposed solutions.
Primary point of contact for developers to understand requirements, workflow, priorities and acceptance criteria.
Manage product backlog, ensuring items are prioritized based on the overall strategy and business objectives
Contribute to the Annual, half yearly and quarterly planning process for your allocated domain working in close collaboration with Product leaders to align on priorities for the stream
Collaborate effectively with engineering teams on planning/sequencing of work within the scrum framework to ensure alignment
Strive to be a subject matter expert in your domain while also maintaining a current understanding of how AI and emerging technologies are shaping the Fintech product landscape
Contribute to product discovery, working closely with Product leaders, Data Scientists, UX teams and other stakeholders to establish a clear understanding of the target users’, pain points to ensure solutions meet the required product outcomes.
Apply AI-assisted research and discovery techniques where appropriate to deepen customer insight
Stay abreast of strategic partners’ priorities
Monitor delivery of features and ensure any risks are communicated to relevant stakeholders, and work with delivery teams to mitigate risks where possible.
Review outbound communications relating to product features, to ensure a high degree of quality and accuracy.
Be the voice of Product with the delivery teams and daily engineering dialogue
Coordinate cross-functional teams to achieve target outcomes.