Product Manager

Next Insurance•Palo Alto, CA

10d•$180,000 - $244,000•Hybrid

About The Position

NEXT is an AI technology company that happens to also be a fully licensed insurance carrier. We are rebuilding the core judgment loops of a hundreds-of-years old industry using AI. We underwrite our own risk, build our own systems, and own the entire value chain. Since 2016, we've insured hundreds of thousands of small businesses across the country. As a subsidiary of Munich Re and ERGO, our growth is backed by the financial strength of one of the world's leading reinsurance and insurance groups. About the role: Business Owner's Policy is our flagship product, and this squad owns it. We're hiring a PM to take the technology and GTM half: roadmap, technical solutions, delivery, packaging, design, and channel go-to-market. The IPMs stay the authority on the insurance product itself. One key part of this job is using AI to grow the product relentlessly. You will be accountable for knowing the insurance product well enough to make sound decisions about how to grow it, not just for shipping what's handed to you. This is an opportunity to work on financial products with real revenue (in the $xxxM range), a complex and interesting technical surface, and a massive ceiling to change how it continues to get built.

Requirements

8+ years in product management, shipping customer-facing products with meaningful revenue attached. Bonus if that product was complex, regulated, or financial, where the details are the hard part.
User obsession backed by ruthless prioritization. Understand user's pain points well enough to cut the roadmap down to the few things that actually change their experience, and stay focused on delivering that impact.
Exceptional executive communication. Ability to compress a complex situation into something a VP and chief executives understand clearly and respond to.
Direct experience working with distribution channels or GTM teams. Have been the pseudo-PMM for a product before, or close to it.
Comfort building software that sells a complex, regulated, or financial product where the details matters.
A habit of challenging the status quo by getting to the core of a problem, not by having stronger opinions or louder voice than everyone else in the room.
Ability to use AI tools to accelerate and automate your workflows without compromising quality and critical thinking.

Nice To Haves

Background in insurance, fintech, lending, or another regulated category.
Experience selling to small businesses, where the buyer is the owner and the attention span is thirty seconds.
Strong analytical skills and experience. Deep experience working directly with data, as well as working with data sciences partners.
Strong design partnership instincts. Brief well and know when the answer is a UX problem, not a feature.

Responsibilities

Drive the roadmap, making sure that sizings get done, and make the long-term versus short-term trade-off explicit rather than implied. Agree on the plan with insurance product managers and be ultimately accountable for it.
Ship a true Business Owner’s Policy (BOP) product, taking a bundled product that customers understand and buy in a single flow, and closing the distance between what we sell today and what makes a great BOP product.
Own go-to-market with the channels (Direct, Agent, and Partnership), working closely with cross-functional groups to focus and deliver on a plan of action.
Package and merchandise products, deciding how coverage is presented and packaged to small business owners and insurance agents.
Build a great user experience that drives conversion increase and underwriting quality improvements.
Run planning and executive communication, including product strategy planning and hosting monthly progress update and strategy discussion sessions with the executive team.
Learn insurance, including coverages, appetite, filings, loss ratio, and more, to be fluent in the product.