Product Manager

HUB International•Austin, TX

11d•$78,000 - $82,000•Hybrid

About The Position

The selected individual will serve as the strategic owner of the FinPath online experience, ensuring the platform delivers a seamless, intuitive, and impactful journey for employee participants and employer partners alike. This role is equally focused on managing our ecosystem of third-party technology and service partners, driving alignment, accountability, and continuous improvement across all external relationships. The ideal candidate brings a strong product mindset, exceptional communication skills, and the ability to influence outcomes across both internal teams and external partners.

Requirements

Bachelor’s degree in Business, Information Technology, Digital Marketing, Finance, or a related field
Minimum 4–6 years of product management experience, preferably in financial services, fintech, employee benefits, or a digital-first environment
Demonstrated experience managing third-party vendor or partner relationships, including contract and SLA management
Strong understanding of agile product development methodologies (Scrum, Kanban); experience as a Product Owner a plus
Proficiency with product management and analytics tools (e.g., Jira, Confluence, Google Analytics, Tableau, or similar platforms)
Proven ability to manage multiple priorities simultaneously while maintaining strong attention to detail
Ability to work and communicate effectively with senior and executive-level partners, both internally and externally
Excellent written and verbal communication skills across multiple channels
Ability to travel as needed for partner meetings, client events, or industry conferences

Responsibilities

Own the end-to-end FinPath digital product roadmap, translating organizational goals and client needs into a prioritized, actionable plan.
Serve as a key decision-maker for all platform features, user flows, and digital content, ensuring every touchpoint reflects FinPath’s mission and brand standards.
Gather insights from participants, employer partners, and internal stakeholders to define clear product requirements and user stories.
Collaborate with UX, design, and engineering teams to deliver intuitive, accessible, and high-quality digital experiences.
Monitor platform performance through data and analytics; identify trends, friction points, and opportunities to enhance the member experience.
Lead user acceptance testing (UAT) for all releases, ensuring new features meet quality, compliance, and usability standards before launch.
Maintain and prioritize the product backlog, working within agile sprint cycles to keep development aligned with strategic priorities.
Serve as the primary relationship owner for all FinPath third-party technology, data, and service vendors.
Support vendor selection processes, including RFP development, due diligence, contract negotiations, and partner onboarding.
Establish and monitor SLAs, KPIs, and performance benchmarks for all external partners; proactively manage issues and escalations.
As needed, coordinate with Legal, Compliance, and IT Security teams to ensure all partner agreements and integrations meet organizational standards.
Oversee partner API integrations and data exchange agreements, partnering with technical teams to ensure reliability, security, and scalability.
Conduct regular business reviews with partners to assess performance, explore innovation opportunities, and align on roadmap priorities.
Support contract renewal negotiations, amendments, and new statements of work in collaboration with Procurement and Legal.
Act as the voice of the FinPath product across the organization, keeping leadership and stakeholders informed on roadmap progress, key decisions, and outcomes.
Partner with Marketing, Client Success, Coaching, and Operations to support product launches, drive feature adoption, and develop member-facing communications.
Collaborate with IT Security, Compliance and Risk teams to ensure the FinPath platform meets all applicable regulatory requirements.

Benefits

Medical, Dental, Vision and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA)
401(k) Savings Plan
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Flexible Spending Accounts (FSAs)
Life and Disability Plans
Long-Term Care
Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Comprehensive Onboarding
Continuing Education
Flexible Work Arrangements
Dress for Your Day Dress-Code
Employee Resource Groups and Voices of HUB Employee Groups