Product Manager

ITW•Troy, MI

6d•Onsite

About The Position

Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. The Warewash and Waste Division of ITW’s Food Equipment Group is seeking a Product Manager. This in-office position will work from the ITW Hobart Technology Center located in Troy, OH. The Warewash and Waste Division produces Hobart, Stero, and Somat brand commercial dishwashers and waste equipment. We are in search of a Product Manager to help support and grow the FEG Warewash business through market research, product development, go-to-market planning, demand generation, and sales and channel support for our commercial line of dishwashers. This position champions the voice of the customer with engineering and product development teams and provides support to our sales development managers and field sales organization to maximize sales volume for the business unit’s products. As part of the Marketing team, the Product Manager will help identify new market opportunities, manage the product portfolio, create marketing plans for new and existing products, define product training requirements, and develop programs to ensure the field sales organization and dealer and consultant communities have accurate product knowledge and a clear sales narrative to drive success with the Hobart line. We are seeking candidates with experience that includes marketing support for product development, product launches (sales and service training plans, marketing operations, and content development), and analysis and interpretation of market and competitive data.

Requirements

Knowledge of product marketing concepts and strategies
Ability to demonstrate and analyze data and draw meaningful conclusions
Experience interacting with and presenting to customers and a variety of business stakeholders
Primary and secondary market research experience
Ability to translate customer requirements into product specifications
Bachelor’s Degree (Marketing, Business or Engineering, preferred)
5+ years of experience in a relevant role with demonstrated results
Excellent verbal, written, interpersonal communications as well as effective presentation skills
Proficiency in MS Office applications

Nice To Haves

One significant product launch cycle, preferred
Commercial kitchen equipment knowledge, preferred
Experience with engineering stage gate process, preferred
Minimum of 2 years of food service industry experience, preferred

Responsibilities

Support ongoing discovery of new product and business opportunities through competitor and market analysis and primary and secondary customer research using ITW’s Market-Segment-Focus approach.
Work with various stakeholders and partners inside and outside the company to understand market, customer needs, competitive changes and provide clear product specifications, business plans & value propositions for commercial dishwashing equipment targeting the US market.
Ensure that New Product Development teams are aligned with North American commercial dishwashing customer needs and pain points through clear product specifications, business plans and product launches for each product line.
Support organic revenue growth goals through commercialization, demand generation, customer engagement, and sales support and enablement activities.
Create go-to-market and commercial launch plans for new product launches.
Provide customized marketing, product specification, research, and other direct support to sales teams for key account opportunities.
Provide product sales training and support through product presentations, product marketing collateral and in-the-field training.
Provide continuous updates to competitive and market intelligence and customer trends that affect success in targeted accounts and segments.
Provide and facilitate project management for sales, marketing and engineering teams for effective product development and product launches.
Spend time in key segments and channels with team members and customers to understand market needs and provide training on Warewash products and sales narratives.