Product Manager (Owner Experiences)

SpotOn•Austin, TX

4d•$185,000 - $215,000•Hybrid

About The Position

SpotOn is seeking an experienced Product Manager passionate about the restaurant industry to build high-impact products for people who live and work in it. This role owns the Merchant Dashboard, the central control center where restaurant operators manage their business within SpotOn. The Product Manager will define how merchants navigate, configure, monitor, and grow their business across the software suite. The Dashboard serves as the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. The role will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows. The Product Manager will collaborate closely with Engineering, Design, Marketing, Data Science, Operations, and go-to-market teams to turn the product vision into reality. The role is hybrid, with three days a week in the office. The listed base pay range is $185,000–$215,000, with offers reflecting the candidate’s location and experience. The compensation package also includes a company stock plan.

Requirements

At least 4 years of relevant product management experience or equivalent, preferably with restaurant or hospitality software.
Deep understanding of the product development lifecycle and a demonstrated ability to deliver intuitive, high-quality products that scale across multiple platforms.
Technical fluency to engage effectively with engineers, understand APIs and systems architecture at a high level, and discuss implementation trade-offs.
Metrics-driven approach that uses data to make informed decisions.
Exceptional communication skills and ability to articulate product vision, rationale, and trade-offs to cross-functional teams and stakeholders.
Ability to understand customer needs and how customers interact with products.
Ability to make decisions with imperfect information, lead without authority, and manage ambiguity and complexity.
U.S. work authorization is required for U.S.-based roles; visa sponsorship is not available.

Nice To Haves

Hands-on restaurant or hospitality experience, such as working in a restaurant, bar, or cafe, is a significant plus.

Responsibilities

Help define product strategy for SpotOn’s restaurant software suite.
Own and manage the product roadmap, making data-informed trade-offs based on customer needs, market dynamics, and business priorities.
Bring an innovative mindset to product design and vision, challenge assumptions, and seek bold solutions to customer problems.
Partner with Engineering, Design, Marketing, Data Science, Operations, and go-to-market teams to gather input, align priorities, and deliver solutions.
Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities for differentiation and growth.
Lead ongoing experimentation, learning, and iteration, using insights and data to guide product decisions.
Build relationships with internal stakeholders and external partners, serving as product advocate and voice of the customer.
Collaborate with stakeholders, including product marketing, to create product positioning.
Shape the Merchant Dashboard’s information architecture, interaction patterns, personalization, and monetization surfaces for daily operator workflows.