Product Manager - TravelBank in Minneapolis, Minnesota.
About The Position
U.S. Bank is seeking the position of Product Manager - TravelBank in Minneapolis, Minnesota. The Product Manager - TravelBank is responsible for driving the strategic growth of TravelBank’s Spend Product by boosting adoption, enhancing user experience, and leveraging AI to optimize expense workflows. The role develops and executes a scalable product roadmap aligned with company-wide growth objectives, using insights from tools such as Power BI, Tableau, Amplitude, and Pendo to monitor performance, evaluate feature impact, and inform strategic decisions. The Product Manager collaborates with Engineering, Design, Marketing, and Data teams to prioritize features, deliver high-impact releases, and ensure accurate event instrumentation and analytics. The role builds AI-powered features, including auto-categorization of expenses to improve speed and accuracy, and optimizes spend workflows to enhance customer satisfaction and revenue growth. This position leads the vision, planning, and execution of the Expense SaaS product for partner banks and middle-market clients, leveraging customer, market, and competitive insights to define strategy and guide the roadmap. The Product Manager drives journey mapping, process documentation, and QA automation using Practitest, building comprehensive regression suites and ensuring seamless integrations with platforms such as U.S. Bank’s Flash and FBO System. The Product Manager engages internal and external customers to validate needs, champion the customer perspective, and support go-to-market readiness by equipping Sales, Marketing, and Client Success with training and guidance. The role conducts market and competitive analysis to identify opportunities and inform the evolution of the product portfolio. Additionally, the Product Manager drives risk and compliance initiatives, including money transmission and credit underwriting, and serves as Product Owner for SOX and PCI audits, translating findings into product, platform, and process improvements. The role leads vendor risk assessments and onboarding for expense-related third-party providers such as Stripe, Astrada, Plaid, and Veryfi, and takes ownership during high-stakes situations, ensuring the integrity and resilience of the product. Position may allow working from home within a commuting distance of worksite location. Multiple Positions.
Requirements
- Requires a Bachelor’s degree (or foreign equivalent) Computer Information Systems or Information Technology plus 5 years of progressive, post-baccalaureate experience with product management and technology-driven business solutions.
- Developing product roadmaps for SaaS, enterprise software, and digital products that align with strategic business objectives.
- Executing product roadmaps by driving initiatives, coordinating cross-functional teams, and delivering solutions that meet business goals.
- Collaborating with cross-functional teams—including engineering and design—to deliver product enhancements and new features.
- Conducting market, customer, and competitive analyses to identify new product opportunities.
- Leveraging insights from analyses to optimize user experience and drive product improvements.
- Defining, prioritizing, and managing product backlogs and minimum viable products (MVPs) based on business impact and customer needs.
- Leveraging data-driven insights to monitor product performance, identify trends, and inform strategic decisions.
- Managing and delivering products across the SaaS lifecycle and enterprise software solutions.
- API integrations and workflow automation initiatives.
- Data analytics and visualization tools including Power BI, Tableau, Gainsight, and Salesforce.
- Tracking product features with Jira and Confluence.
- Reviewing design and user flows with Figma.
- Querying databases with SQL to extract custom insights.
Responsibilities
- Driving the strategic growth of TravelBank’s Spend Product by boosting adoption, enhancing user experience, and leveraging AI to optimize expense workflows.
- Developing and executing a scalable product roadmap aligned with company-wide growth objectives.
- Using insights from tools such as Power BI, Tableau, Amplitude, and Pendo to monitor performance, evaluate feature impact, and inform strategic decisions.
- Collaborating with Engineering, Design, Marketing, and Data teams to prioritize features, deliver high-impact releases, and ensure accurate event instrumentation and analytics.
- Building AI-powered features, including auto-categorization of expenses to improve speed and accuracy.
- Optimizing spend workflows to enhance customer satisfaction and revenue growth.
- Leading the vision, planning, and execution of the Expense SaaS product for partner banks and middle-market clients, leveraging customer, market, and competitive insights to define strategy and guide the roadmap.
- Driving journey mapping, process documentation, and QA automation using Practitest, building comprehensive regression suites and ensuring seamless integrations with platforms such as U.S. Bank’s Flash and FBO System.
- Engaging internal and external customers to validate needs and champion the customer perspective.
- Supporting go-to-market readiness by equipping Sales, Marketing, and Client Success with training and guidance.
- Conducting market and competitive analysis to identify opportunities and inform the evolution of the product portfolio.
- Driving risk and compliance initiatives, including money transmission and credit underwriting.
- Serving as Product Owner for SOX and PCI audits, translating findings into product, platform, and process improvements.
- Leading vendor risk assessments and onboarding for expense-related third-party providers such as Stripe, Astrada, Plaid, and Veryfi.
- Taking ownership during high-stakes situations, ensuring the integrity and resilience of the product.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- incentive and recognition programs
- equity stock purchase
- pension
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What This Job Offers
Job Type
Full-time
Career Level
Senior
