Product Managers, Technical

T-MobileAtlanta, GA
Hybrid

About The Position

Product Owners located in Atlanta, Georgia will define and refine user stories and prioritize the Agile Team backlog to streamline execution of product (program) priorities while maintaining conceptual and technical integrity of features for the team. This role owns product end to end for products or features with moderate level of complexity and scope. This includes crafting, managing, maintaining, and communicating product vision and roadmap including technical vision and capabilities. The Product Manager will partner with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity, and recommends product feature set or technical improvements to improve customer experience. They will use customer insights for product vision, strategy, roadmap, and priorities, and create, lead, foster an active VOC feed for themselves and team. This role translates product/platform strategy by writing detailed capabilities, features and user stories consumable for Dev teams for moderately sophisticated products, which may include creation of prototypes. The Product Manager collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams, and runs or contributes significantly to key Agile ceremonies like Program Increment (PI) Planning / Big Room. They will own and manage the product backlog and priorities with business and technology partners, scope and prioritize activities based on business and customer impact, and collaborate with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into the roadmap. Additionally, they will collaborate with partners and Dev / Execution teams to create and communicate anticipated release schedules, generate and maintain dashboards and reports that track product health and success metrics, and communicate technical challenges to partners, making educated trade-off decisions. The role involves identifying execution, operational, organizational issues that impede product success and driving improvement plans to change or resolve issues within their sphere of influence. The Product Manager will collaborate and develop positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to market, finance, Dev, Architecture, Engineering, and outside partners and other third parties. They will also develop positive working relationships with Customer groups or Customer Representatives.

Requirements

  • Experience using Agile frameworks (Scrum, SAFe) and tools including JIRA and VersionOne to manage product backlogs, user stories , and sprints , and to facilitate continuous delivery and ensuring alignment between business requirements and development teams.
  • Experience in SQL to perform data analysis, querying, and validation using SQL Server , MySQL , Oracle PL/SQL, and IBM DB2 , to ensure actionable insights for decision-making and reporting.
  • Skilled in tools including Power BI and Excel for transforming and visualizing data across legacy and modern systems.
  • Experience in Waterfall methodology for managing full project lifecycles, including creating comprehensive Business Requirements Documents (BRDs) , System Requirements Documents (SRDs) , and Data Flow Diagrams (DFDs) using Visio and MS Word to ensure detailed documentation and process clarity.
  • Experience in project management and requirements management tools including MS Project IBM RequisitePro, JIRA, and Rational Team Concert (RTC) to manage project timelines, resources, and deliverables, and to ensure efficient execution and alignment with stakeholder expectations.
  • Experience in test management tools including Silk Central , TestRail , and ALM/Quality Center to track and manage test cases and defects, to e nsure comprehensive testing throughout the software development lifecycle.
  • Experience in UI/UX prototyping using Balsamiq, Adobe XD, and Microsoft Visio to convert business requirements into wireframes and mockups for enterprise web applications to create wireframes and mockups, to ensure effective design solution that meet business requirements.
  • Master’s degree in Business Administration, Electronics and Communication Engineering, or related, and 3 years of relevant work experience.
  • Bachelor’s degree in Business Administration, Electronics and Communication Engineering, or related, and 5 years of relevant work experience.
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice To Haves

  • Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week.

Responsibilities

  • Owns product end to end for products or features with moderate level of complexity and scope.
  • Crafting, managing, maintaining, and communicating product vision and roadmap including technical vision and capabilities.
  • Partners with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity.
  • Communicates, influences, and sells ideas at Director level and below.
  • Conducts specific ad hoc analysis and provides insights to management on request.
  • Recommends product feature set or technical improvements to improve customer experience.
  • Works with external third parties to assess partnerships and licensing opportunities.
  • Uses customer insights for product vision, strategy, roadmap, priorities.
  • Create, lead, foster an active VOC feed for themselves and team.
  • Actively looks for opportunities to delight or meet customer’s unmet needs.
  • Translates product/platform strategy by writing detailed capabilities, features and user stories consumable for Dev teams for moderately sophisticated products.
  • Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.
  • Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room
  • Owns and manages product backlog and priorities with our business and technology partners
  • Scopes and prioritizes activities based on business and customer impact.
  • Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
  • Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.
  • Generates and maintains dashboards and reports that track product health and success metrics, technical metrics.
  • Communicates technical challenges to partners and makes educated trade-off decisions based on those challenges.
  • Identify execution, operational, organizational issues that impede product success.
  • Drive improvement plan to change or resolve issues (within sphere of influence).
  • Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to market, finance, Dev, Architecture, Engineering.
  • Works with outside partners and other third parties.
  • Develops positive working relationships with Customer groups or Customer Representatives.

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short-term disability
  • Long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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