Product Manager, Technical - National Retail

T-Mobile•Frisco, TX

About The Position

The Technical Product Manager is essential for leading technical products that meet specific business goals and customer needs within the National Retail organization. It involves owning the product lifecycle, including vision, strategy, technical delivery, and team member collaboration to ensure successful outcomes. The role requires balancing customer insights, technical feasibility, and business goals to prioritize and deliver product features effectively. Success is measured by product performance, customer satisfaction, and the ability to drive growth through innovative solutions. The work impacts the organization by enabling cross-functional teams to deliver products that enhance customer experiences and achieve business results.

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
5+ years of relevant Product Management experience in an agile software product development environment. (Required)
Agile Methodologies: Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
Technical Writing: Strong requirements elicitation, and confirmed writing skills including the ability to write concisely and clearly for different audiences. (Required)
Agile Project Management: Experience with Agile backlog/project management tools. (Required)
Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
Project Management: Experience in delivering large and sophisticated business/technology initiatives as Product Manager or lead technology role. (Required)
Communication: Validated ability to effectively and efficiently connect with Leadership, while employing a high degree of teamwork and influence. Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
MS SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
Technology: Knowledge of full technology stack on which your assigned product runs. (Required)
Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)

Nice To Haves

Certified Scrum Master (CSM)
Scrum Product Owner Certification (CSPO)
Other Technical Certification
Agile Certified Practitioner (PMI-ACP)

Responsibilities

Lead the end-to-end product lifecycle by defining vision, strategy, and roadmap to align with business and technical goals
Conduct market and customer research to find opportunities and advise product decisions based on data analysis and customer feedback
Translate product strategy into detailed features and user stories, running the product backlog to support Agile development teams
Collaborate with cross-functional teams and collaborators to coordinate release schedules and ensure timely product delivery
Monitor product performance and quality in production, addressing defects and driving continuous improvement
Also responsible for other duties/projects as assigned by business management as needed