Product Manager - Tech Deliver

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs. The role supports the Employee Experience Technology (EET) team under Global Technology and focuses on enterprise-wide strategic initiatives. Develops and sponsors tactics to achieve strategic objectives across functional groups. Will be responsible for driving financial health for the organizations and liaise between the business, finance, and GT partners on centralized protocols. Function will lead business case analysis towards organization business improvement while achieving economic value against financial targets. This person will oversee the EET tech bills/TCOA /ABC Costing, capital expense management. Has an in-depth understanding of the technical aspects of EET to assist in driving economic solutions and optimization for more efficient execution. The role requires one to be a proactive and a strategic business partner in an IT environment striving to meet current and anticipated or ad-hoc business objectives. Key skillsets include the ability to proactively drive innovative business solutions, and uses technical, enterprise, and business knowledge to work across structures to meet business needs.

Requirements

Minimum of 5 years of experience developing complex financial/business analysis, preferably in support of a technology business
Strong financial background with a solid understanding of Technology Finance and Initiative processes and strong experience in corporate forecasting including base budget
Ability to manage multiple tasks in a fast paced demand-driven environment
Communicates effectively and efficiently with senior management
Proven strong ability to connect business strategy to financial plans and models and ensure achievement
Experience in leading and /or working in cross-functional teams to develop and execute project plans
Understanding of various decision support tools (benchmarking, business cases, vendor and RFP analysis, financial modeling, forecasting, etc.)
Applies Operational Excellence; relentlessly pursues and drives work to improve processes and technology that works towards making Bank of America the best place to work
Strong interpersonal skills along with the ability to influence and drive continuous improvement across processes
Ability to decompose complex issues and drive timely decisions; knowing when to engage others for additional input, and when to act independently
Enthusiasm to take on new and challenging tasks in a dynamic environment

Nice To Haves

Financial Management
Influence
Solution Delivery Process
Stakeholder Management
Technical Strategy Development
Agile Practices
Analytical Thinking
Collaboration
Result Orientation
Risk Management
Business Acumen
Business Case Analysis
Data Management
Solution Design
Vendor Management

Responsibilities

Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
Communicates the program vision and roadmap to stakeholders, product owners and the teams
Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
Provides input into defining business capabilities and aligning them to products or creating new products to support them
Ensures product availability by partnering closely with demand and capacity teammates
Develops business cases for new products and additional features for existing products
Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
Enable financial solutions to help EET optimized consumption of product offerings and garner efficiencies through expense reduction, product benchmark analysis, and product rationalization efforts
Deliver operational controls / forecasting routines and maintain awareness of other portfolio matters (initiative planning, risk and opportunity management, internal audits simulation) that directly impact the senior leadership teams
Coordinate expense management routines for operational deliverables across the entity to drive transparency and consistency across all respective business products
Integrates initiatives to corresponding strategic and operational efforts and collaborates with business partners for the execution and completion of such
Assist in the enablement and connection of results-oriented enterprise products and services to a well-defined financial management structure
Analyze and work with large vendor data to develop vendor spending profiles and analysis
Support the development, improvement, and coordination of business case analytics; this includes financial modeling, what-if analysis, and asset management
Consolidate and develop forecast for enterprise products and services that enable the bank to function
Apply commercial strategy and engage with Procurement and Sourcing partners to improve value and results
Serve as GT&O process owner and embed governance and best practice process tools and analysis across COO functions as it relates to financial management and controls
Document and assess best practices for consistency across routines around key processes in support of Operational Excellence
Ability to work volumetric figures and understand impacts to cost structure and capacity
Subject matter expert on active vendor agreements, along with related billing and invoicing oversight
Ability to collaborate in identifying risks and optimize prompt remediation; collaborate on Business Continuity decisions
Manage portfolios at a global scale with direct involvement with EMEA and APAC regions and ancillary support of LATAM