Product Manager - Software

Openforce•Scottsdale, AZ

14d•Onsite

About The Position

At Openforce, you will find a career experience that will challenge you, satisfy you, and make you proud to work for this Software as a Service (SaaS) and services company. Teamwork and transparent communication are the hallmark of this company. The focus is on high-performance, high customer service and delivery standards. Openforce is a well-established company with an excellent reputation in our industry. Openforce delivers the leading integrated cloud software suite for the independent contracting community, including onboarding, settlement pay, compliance, insurance, and recruiting. Role Overview We're looking for a Product Manager who thinks like a business owner. This is not a role focused on managing engineers or running standups — it's a role for someone who obsesses over market opportunity, can build a business case from scratch, and drives products from concept through to measurable outcomes. You will own the full product lifecycle for one or more product areas: from identifying opportunity and building the business case, through prioritization, delivery, and eventually sunset. You'll pair structured thinking with a data-driven storytelling ability and a working fluency with modern AI tools to move faster, think sharper, and communicate more clearly.

Requirements

5+ years of product management experience in a SaaS environment
Demonstrated ability to build business cases and financial models for new product features or initiatives
Experience managing a product end-to-end: concept through delivery and into post-launch iteration or sunset
Proficiency analyzing data and translating findings into a clear story — for executives, clients, and cross-functional teams
Hands-on experience using AI tools (Claude, ChatGPT, or similar) as part of your daily workflow
Strong written and verbal communication skills; comfortable presenting at all levels
Experience with Agile/Scrum methodologies, Jira, and Confluence

Nice To Haves

Experience in the independent contractor, gig economy, or workforce management space
Familiarity with structured prompting workflows or AI project management (e.g., Claude Projects, custom GPTs)
Background in pricing strategy, market sizing, or product-led growth
Experience defining and tracking OKRs at the product level

Responsibilities

Identify market opportunities through competitive analysis, customer research, and internal data
Build business cases: define the problem, size the opportunity, model the ROI, and get buy-in
Translate strategy into a prioritized roadmap with clear milestones and success criteria
Manage active features through sprint delivery in partnership with engineering and design
Evaluate and execute product sunset decisions with the same rigor as launches
Model financial impact of new product features, pricing changes, or market expansions
Define ROI projections and tie feature investment to measurable business outcomes
Conduct cost-benefit analysis and present recommendations to leadership
Revisit and refine financial assumptions as market conditions or data evolve
Define and track product metrics, KPIs, and OKR-aligned success measures
Analyze product usage, client behavior, and operational data to identify problems and opportunities
Build clear, compelling data narratives for executive, client, and cross-functional audiences
Synthesize qualitative and quantitative signals into actionable hypotheses
Leverage large language models (e.g., Claude, ChatGPT) for drafting, synthesis, and structured thinking
Build and maintain AI project workspaces (e.g., Claude Projects) to accelerate recurring workflows like documentation, ticket creation, and research
Apply effective prompting techniques to produce high-quality outputs — briefs, user stories, analysis, and communications
Evaluate emerging AI capabilities and identify where they can create product or operational value for Openforce
Serve as the connective tissue between Sales, Marketing, CX, Engineering, and executive stakeholders
Communicate product strategy, status, and tradeoffs clearly to any audience of internal and external customer
Highly skilled in expectation management and customer communication
Extremely personable and able to navigate complex customer questions and requests
Run discovery sessions, backlog grooming, and roadmap reviews
Write clear, detailed user stories with value-driven acceptance criteria
Act as the voice of the customer when direct access isn't possible