Product Manager, Software

Formlabs•Somerville, MA

About The Position

Formlabs is hiring a Software Product Manager to improve software products that support its 3D printers. The role involves speaking directly with customers to understand their needs and working with customer service, design, and engineering teams to define and deliver solutions. The software portfolio includes printer firmware and user interfaces, desktop software, IoT products, and industry workflows and integrations. The Software Product Manager will identify upcoming user needs, define product requirements and roadmaps, develop a product vision and business case for leadership, establish product metrics, and collaborate across technical, business, and design teams to deliver improvements. The person in this role will represent the customer and help launch products that support customer needs and business goals.

Requirements

  • Background in an engineering discipline, through education or work.
  • Ability to work in a collaborative environment.
  • Quick, intuitive problem-solving skills and ability to make independent decisions.
  • Excellent communication skills.
  • Desire for excellence and a sense of ownership.
  • Willingness to take on varied responsibilities and help get features shipped.

Nice To Haves

  • Entrepreneurial background.
  • Experience in CAD/CAM.
  • Experience with IoT devices.
  • Experience with Agile/Scrum development methodologies.
  • Passion for or experience in 3D printing.

Responsibilities

  • Identify upcoming user needs and work with the team to develop product requirements and a roadmap.
  • Define a product vision, build a product roadmap, and create a business case to present to Formlabs leadership.
  • Define key product metrics and deliver results against them.
  • Collaborate with Engineering and Design to develop product solutions and write specifications for features and improvements.
  • Ensure product improvements are shipped to customers as soon as possible.
  • Coordinate across technical, business, and design teams to guide features through delivery.
  • Represent the voice of the customer and help develop and launch products that delight customers and support business goals.

Benefits

  • Equity program with RSUs.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) matching and access to financial advisors.
  • Paid parental leave of up to 16 weeks.
  • Tenure-based paid sabbatical leave of up to 6 weeks.
  • Flexible Out of Office Plan.
  • On-site parking and pre-tax commuter benefits.
  • On-site lunches, snacks, beverages, and treats.
  • Sponsored professional development opportunities.
  • Opt-in culture events.
  • Unlimited 3D prints.
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