Product Manager - Shipping Optimization

Dash.fi

3h • Remote

About The Position

Dash.fi is a rapidly growing FinTech company helping businesses take control of their shipping costs. Through automated parcel invoice auditing, carrier contract negotiation, and real-time analytics, we recover money our customers didn't know they were losing.

We've helped e-commerce brands optimize millions in ad spend. As we scale our Shipping Product, we're looking for an exceptional Product Manager to come build it with us.

We're looking for a product leader with deep shipping DNA to own our Shipping & Parcel Audit product. This isn't a "manage the backlog" kind of role — you'll define the product vision, set the roadmap, and drive execution in close partnership with our engineering team.

You'll be the person in the room who understands carrier billing mechanics as well as you understand what makes a great product. You'll listen closely to customers, translate what you hear into a compelling roadmap, and work across the company to bring it to life.

This role sits at the intersection of domain expertise and product craft. If you've spent years in shipping and logistics and found yourself thinking "I know exactly how this product should work" — we built this role for you.

Requirements

• 5+ years in product management, with at least 2 years directly in parcel shipping, freight, or logistics.
• Real, hands-on experience with shipping invoice auditing — whether building audit platforms, working at a carrier, or managing large-scale carrier contracts.
• Experience shipping products in a cross-functional environment — you know how to work with engineering, sales, and finance to get things done.
• Comfortable operating in an early-stage environment where processes are still being built and priorities can shift.
• Track record of using customer and market insight to drive product decisions, not just internal opinion.
• Deep knowledge of UPS and FedEx billing: accessorial fees, DIM weight, SLA claim windows, and invoice audit logic.
• Strong analytical skills — you're comfortable defining metrics, building dashboards, and letting data inform your recommendations.
• Proficiency with product management tools (Jira, Linear, Notion, or equivalent) and data tools (SQL, Looker, Sheets — whatever gets the job done).
• Strong product instincts: You have a clear point of view on what to build and why — and you back it up with customer evidence and data.
• Collaborative by nature: You do your best work in partnership with engineering, sales, and leadership — not in spite of them.
• Clear communicator: You can explain complex carrier billing dynamics to a customer, a CEO, or an engineer — and adjust accordingly.
• Disciplined prioritization: You know how to make hard tradeoffs and communicate them clearly without creating friction.
• Execution-focused: You care about shipping, learning, and iterating — not just planning.
• Customer-driven: You treat time with customers as some of the most valuable time you spend, and it shows in your roadmap.

Nice To Haves

• Experience with AI-powered invoice ingestion, rate-engine development, or claims automation.
• Familiarity with TMS platforms, EDI integrations, or carrier API ecosystems.

Responsibilities

• Define the vision for the Shipping & Parcel Audit product and own the quarterly roadmap in partnership with the engineering team.
• Conduct competitive analysis — audit platforms, carrier billing practices, contract norm benchmarks — and bring a clear point of view on where we can win.
• Make informed build vs. buy vs. partner recommendations on core capabilities: invoice ingestion, rate-engine algorithms, automated claims filing, and carrier integrations.
• Translate strategy into actionable product specs and user stories that engineering can execute against.
• Define the KPIs by which the Shipping Product should be measured and propose quarterly targets for leadership review.
• Build and maintain a product dashboard that gives the company clear visibility into performance, customer outcomes, and revenue impact.
• Track results against commitments and communicate proactively when targets are at risk — with a plan to course correct.
• Contribute to commercial model decisions — pricing, packaging, and go-to-market structure — in collaboration with leadership.
• Be the internal authority on UPS and FedEx billing mechanics: accessorial fees, DIM weight pricing, SLA guarantees, and refund claim eligibility windows.
• Support carrier relationship development to strengthen our contract negotiation services.
• Stay ahead of carrier rate changes, billing policy updates, and industry trends — and bring that intelligence back into the product.
• Spend significant time with customers — understanding their problems, validating hypotheses, and closing the loop between market feedback and roadmap decisions.
• Partner with Sales to support customer acquisition and own the product side of onboarding and activation.
• Develop ROI models and customer-facing narratives that clearly communicate the value we deliver.
• Work closely with the engineering team to prioritize, scope, and ship.
• Collaborate with Sales, Finance, and Operations to align on goals and remove blockers.
• Help select and manage technology vendors or auditing software partners where needed.

Benefits

• Competitive base salary and commission
• High-impact, high-visibility role within a scaling fintech
• Opportunity to work with innovative ecommerce, logistics, and finance leaders
• Remote working and flexible environment
• Competitive base salary, performance-based incentives, equity options, unlimited PTO, fully paid medical coverage, and stipend for home office setup.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed